Efficiency Specialist (1 year term) (HEA)

We come to work every day to make the world a better place.

We embrace a culture of belonging in the workplace. We welcome your application no matter who you are, where you’re from, how you think, what you believe in, or whom you love. We all come from different backgrounds and walks of life, bringing unique perspectives and experiences. We encourage applications from 2SLGBTQ+, Black, Indigenous, and People of Colour (BIPOC), women, newcomers to Canada, and people with disabilities. Please let us know if you require any accommodation in the application and interview process (including different materials or otherwise).

About EfficiencyOne

Our core values are Integrity, Innovation, and Partnership.

EfficiencyOne is a leading efficiency enterprise. We work with several outstanding partners to supply cost-effective energy efficiency and carbon mitigation services in Nova Scotia and beyond.

We transform the way people use energy. Together, we help people achieve their energy goals, save money, conserve resources, improve well-being, and combat climate change.

Investing in energy efficiency has many benefits: lower heating bills, more comfortable spaces, new jobs in your community, and a smaller overall carbon footprint.

To date, our work has achieved over $4 billion in energy savings and contributed to 22% of Nova Scotia’s GHG emission reductions. If there’s a better way to improve energy efficiency, we’ll find it. Please find out more about how we are impacting here: https://www.efficiencyone.ca/impact/.

Why you’ll love working here:

• A culture that understands life outside work and cares about its employees.
• We offer a fun, social, and inclusive working environment in a newly renovated space. We also offer hybrid/remote work options and a strong focus on health, safety, and wellness.
•  Compensation: you’ll enjoy fair, equitable, and competitive compensation aligned with the changing market
•  Benefits: we offer an exceptional and holistic benefits plan (65% employer paid), retirement savings plan (defined contribution), health and personal lifestyle spending accounts, and employee and family assistance program
• Career development: You can grow at EfficiencyOne with approved job-related courses, memberships, and designations that are 100% company-paid. Plus, we prioritize ensuring employees are provided opportunities to fill internal roles.
• Being part of a team and contributing to Nova Scotia’s goal of 2050 net-zero carbon

Do you want to be part of an organization with an ambitious plan to support the transition to net zero by 2050 and help build a thriving, resilient future for Nova Scotians? Then you belong here!

The opportunity:

The Efficiency Specialist, HEA (1-year term), will be tasked with several administrative, customer service, and analytical duties while supporting the rest of the team as needed. They must be self-motivated, highly attentive to detail, and have strong organization and communication skills. They must also have strong technical competencies and be able to learn and comfortably use Microsoft Excel and Salesforce. Their core responsibilities will be working with program partners and customers to validate that customer-installed upgrades meet provincial and federal program eligibility standards and promptly issue correct customer incentives.

• Responsible for data collection and data entry of customer information.
• Responsible for processing weekly incoming project data from Natural Resources Canada.
• Responsible for reviewing project rebate eligibility and helping compile weekly customer cheque requests for Finance.
• Responsible for working with the Program Manager, Delivery Agents, and customers to troubleshoot equipment and rebate eligibility concerns.
• Responsible for maintaining program documents, program process procedures, and Delivery Agent guidelines.
• Responsible for supporting the Program Manager and Program Lead with special projects by participating in brainstorming discussions, analyzing data, and preparing reports as requested.
• Supported efficiency coordinators with customer inquiries and data requests.

What Will Help You Succeed?

• A bachelor’s degree or diploma in Engineering Technology or an equivalent combination of education and experience.
• Experience with and proficiency with all MS Office applications (including Teams)
• Valid driver’s license (if you do not have one, it can be discussed)
• Ability to take on new opportunities and challenges, with a passion to continue to develop and grow.
• A commitment to quality and investing in results that add value and drive the business.
• The ideal candidate should have excellent interpersonal, oral, and written communication skills and have.
• The ideal candidate should be able to prioritize deliverables and work independently and within a team.

What to expect in your first several weeks on the job:

In the first week, expect to:

• Job shadow the Program Manager and other Efficiency Specialists to learn about your responsibilities, recent program targets and trends, and team goals.
• Job shadow other teammates to learn about their roles and responsibilities.
• Read program materials to familiarize yourself with HEA and our tools and processes.
• Start performing core duties.

In the first month, expect to:

• Perform core duties with limited support.
• Take on projects with support from your teammates.
• Establish a performance plan with your manager.
• Meet our Delivery Agents.
• Continue to learn more about HEA’s tools and processes.

In the first three months, expect to:

• Perform core duties independently.
• Support teammates by working through customer and Delivery Partner questions and concerns.
• Establish a performance and development plan with your manager.