Driver Guide

DRIVER GUIDE

THE FINER DETAILS 

Start Date: May 2024

Work Hours: Seasonal, Full-time + Part-time roles available

Location: 2350 Beta Ave, Burnaby, BC

Wage: $21-22/hr with Class 1 or 2 with Air Brake endorsement. Driver Gratuities average $7-10/hr ($40-250/day) + Extended Health benefits available (if full time and opted in)

** With daily overtime, gratuities plus extended health benefits if work full time and opt in, earnings potential can be $28-31 per hour or more.

WE WILL PAY FOR THE COST AND TRAINING TO OBTAIN YOUR CLASS 2 LICENSE!

Do you enjoy talking to people from all over the world, and going out of your way to enhance their day? Do you have strong communication skills, and a passion for showcasing the beautiful province we call home? Do you have a valid Class 1/2/4/5 driver's license and enjoy being an independent leader in your work?   If yes, our Driver Tour Guide role may be a great fit for you.  Our Driver Tour Guides conduct daily sightseeing tours while driving 20-50 seat mini and highway coaches, while providing entertaining and informative commentary to our guests.  NOTE: you must possess a valid BC Class 5 Driver’s License, a clean driver's abstract, and 3 years of driving experience in BC to obtain your commercial driver's license.

YOUR WORK WILL INCLUDE:

·        Being responsible for conducting safe, orderly, and fun sightseeing tours, driving 20+ guests on tours to Vancouver, North Shore, Victoria, Squamish + Whistler

·        Providing clear live tour narration in English while driving

·        Efficiently keeping the tour on-time and schedule, while providing a five-star guest experience

·        Performing daily pre- and post-trip inspections, ensuring bus cleanliness

·        Being warm, friendly, and welcoming to all guests and team members 

·        Promoting partner attractions and online reviews

·        Professionally handle guest queries and concerns

·        Complete all passenger paperwork for entry into ferries and into attractions

·        Effective and professional communication over radio/phone 

·        Available to work a full or part time schedule over the summer touring months

WHAT WE WILL LIKE ABOUT YOU:

·        You have a friendly + outgoing personality with a guest first focus

·        You possess a valid BC Class 1 or 2 Driver’s License with air brakes, minimum 3 years driving experience, and a clean driver's abstract

·        Prior tour guiding experience is an asset

·        You have the flexibility to accommodate a changing schedule, available to work any day of the week, and an average shift length of 9-11 hours per day

·        You have previous experience working in a customer service or hospitality role 

·        You have excellent communication skills and are comfortable in speaking while driving

·        You have the ability to work well both independently with minimum direction, and as part of a team 

·        You possess a professional attitude and appearance

·        You have strong leadership and organizational skills 

·        You possess problem solving, attention to detail, and time management skills 

·        In-depth Vancouver, Whistler and Victoria knowledge is an asset

·        You have the ability to lift luggage up to 50lbs 

·        You are fluent in English, written and oral. Ability to speak a second language is an asset 

·        You are legally entitled to work in Canada 

WHAT YOU WILL LIKE ABOUT US:

·        We pay for Class 2 licensing training for the right candidate (must commit to working full season & minimum 3 days per week)

·        Our Driver Guides make an average of $10/hr in tips/gratuities ($40-$250/day)

·        You can work 5-8 months a year with excellent earning potential taking winter months off 

·        Guest reviews monetary incentives

·        Free admission and discounts to over 90 attractions through the Tourism Privilege Pass

·        A central Burnaby office near Brentwood Town Centre SkyTrain Station + free on-site parking

·        Referral program reward – get your rockstar professional colleagues to join our team

·        Internal and external recognition programs for fun awards and prize opportunities

·        Invitations to VIP tourism industry events, networking opportunities and familiarization tours

·        The little things like free coffee, tea, and hot chocolate (available in-office)

·        Respectful and safe work environment