Donation Communication Specialist I

General Statement (Summary of duties and responsibilities):

The Donation Communication Specialist I (DCS I) is responsible for all incoming vented and non-vented referrals from our Donor Service Area into MORA. They will collect the appropriate level of medical information to aid in donor eligibility evaluation for organ, eye, and tissue donation and distribute the clinical data to the appropriate personnel for follow-up.

Education and Work Experience Qualifications:

Current Nursing degree, other or credentialed as an EMT-B, or completion of an accredited clinical healthcare program resulting in certification, registry, licensure, or equivalent work experience. Additional relevant experience may substitute the degrees or credentials above.

Prior referral screening experience preferred.

Must have strong typing skills, be detail-oriented, and be able to provide accuracy in documentation.

Proficiency with MS Office and the use of a telephone system is vital.

Must have the ability to work with all levels of personnel in several healthcare settings and work within the guidelines of various institutions.

Must simultaneously perform multiple complex processes and prioritize tasks to optimize workflow to ensure compliance with established policies and timelines.

Excellent communication skills are required. Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly.

Ability to work both independently and as part of a team required.