Director of Sales
The Director of Sales is responsible for generating top line revenue to meet or exceed budget expectations for this first class, select service hotel. The sales office consists of one sales manager selling multiple markets such as Corporate, SMERF, Government, Tour and Travel, intermediaries, etc.
ESSENTIONAL DUTIES & RESPONSIBILITIES
· Achieve or exceed individual, team sales goals and hotel budgets.
· Developing and implementing effective sales strategies to maximize revenue generation.
· Prepare annual/quarterly/monthly sales strategy reports.
· Direct and participate in the sales efforts of the hotel.
· Promptly follow-up on leads and administer group and corporate contracts.
· Ability to negotiate rates with a client creating a win-win situation for both client and hotel.
· Communicate to other department’s any and all special request you may have for guests.
· Attend trade shows, conventions and participate with local events and network at chamber events.
· Cultivate and source leads through cold calls, telemarketing, direct sales, and networking.
· Maintain rapport with competitor hotels, lead sources, clients and the local community.
· Submit weekly sales reports to Regional Director of Sales.
· Work closely with General Manager and Front Desk on Revenue Management strategies.
· Develop and implement special promotions to increase business from specific market segments.
· Possess and utilize excellent time management skills.
· Assist in company wide sales blitz activities.
· Using corporate Revenue Management resources to help make informed decisions and maximize revenue.
· Developing and maintaining positive relationships with peers, competitors and brand partners.
· Adjusting strategy based on market conditions and market segment knowledge.
· Ensure the property is maximizing the use of all company, brand and local resources and programs for market presence and promotions.
· Responsible for accurately entering reservations and group bookings into the PMS system, collecting and verifying payment methods from guests, and monitoring group/room block cut-off dates and allocations. They ensure timely collection of guest payments, follow up on outstanding balances, and maintain clear communications. Additionally, the Sales Manager reconciles payments and charges, resolving any discrepancies to ensure accurate financial records and smooth coordination between sales, operations, and accounting teams.
QUALIFICATIONS
Candidate
must have a minimum of two (2) years of experience as a Director of Sales
(DOS), equivalent with a proven track record of success. If you have high
performance standards, a high level of enthusiasm and thrive in a fast-paced
team environment then you just might be the candidate that we’re looking for!
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