Surf Patrol
PSSC SURF PATROL
Surf Patrol - The Palm Springs Surf Club
Palm Springs, CA, USA
Job category: Surf Patrol
Job Location: 1500 S Gene Autry Trail, Palm Springs, CA 92264
Season: Year Round
Job Classification: Full-Time
$19-21 / Hour
Company Description:
PSSC is a broadly appealing active lifestyle concept incorporating surfing, entertainment, hospitality, dining, fitness, social events, and health & wellness. Our targeted site strategy is focused on warm weather and densely populated urban markets with a mix of strong local and visitor demographics. PSSC features proven wave technologies by Surf Loch Wave Systems. Our scalable destination concept easily adapted to fit local market character to create a true community focal point and gathering place.
You don't just work at PSSC. You become one of the best reasons our clients come back again and again. It's our aim to provide a warm and inviting community atmosphere for our guests and corporate clients. We believe every employee should play a key role in helping to enrich the client and guest experience during their event. This takes a dedication to real, live hospitality and an appreciation for innovative leadership. We are a team, and we act like it. We also believe, as PSSC management, in a commitment to providing a secure and an enjoyable work environment for every employee one that promotes honesty, mutual respect, personal growth and career advancement for all. Employees also receive access to employee dedicated surf sessions.
Surf Patrol Mission:
This position will oversee the safety and experience of guests surfing in the surf pool at PSSC. Our job is to provide a safe and fun experience leaving customers with an authentic feeling comparable or better to that of an ocean experience. Our job is akin to that of a Tavarua boatman. If you don't know what that is, this job may not be for you. We will be the first line of defense in the event of accidents and injuries in the pool. We will also be the team that provides helpful advice on surfing, paddling, knowledge of the waves, and ensuring we give each customer the best shot at having success in their session. This position will be extremely active. We will be in the water surfing, we will be swimming, we will be operating the surf system, we will be helping learners stand up for the first time, all while being good stewards of surf culture and stoke. This job has a lot of fun baked in to it, but it is a job so we will be professionals in every sense of the word.
The ideal candidate will be a
partner and leader who:
Is a role model, inspiring confidence, trust, optimism, respect, fairness, and collaboration
Has surf experience above the level of intermediate
Has a history of surfing in competitions
Doesn't carry around an ego regarding their surf abilities, we will be dealing with all skill levels of surfers and need to help them progress their journey
Is responsible and dependable, can hold down a work schedule even if the waves on the coast are cranking
Has patience and is a good communicator
Is flexible, sometimes we will be called in to other areas of the operation for an assist
Is calm, cool, and collected in the face of emergencies and on crowded days
Is tech savvy, knows their way around touchscreens and computers
Holds self and others accountable
Qualifications and Skills:
A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.
Can surf above an intermediate level
Can swim and dive, allowing them to pass required lifeguard training certifications
Can articulate the skills required to surf with ease
Can read wave patterns and can spot potential accidents or collisions before they occur
Experience in customer service is a plus
Can operate iPads and touchscreens in accordance with facility procedures
Track record of delivering exceptional customer experience
Excellent judgment with strong problem-solving capabilities
Strong written and verbal communication skills, i.e., poised and engaging, empathetic communication styles that can enliven, engage, and positively impact individuals and groups
Physically able to lift longboards, SUPs, etc and has the ability to meet minimum lifeguard certification requirements
Ability to act quickly and efficiently with high degree of professionalism
Customer service orientated
Ability to work independently and in a team environment
Able to operate a waterproof camera
Preferred Qualifications:
Current lifeguard certification preferred
Previous full-time job experience is preferred
Background in lifeguarding is highly desirable
Background in surf instruction is highly desirable
Benefits:
PSSC recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Retirement plan
Paid Vacation and Sick Days
Paid Parental Leave
Company Paid Short-Term and Long-Term Disability Insurance
PSSC Employee Perks and Discounts
Employee surf sessions and team surf missions to the coast
The Palm Springs Surf Club is an equal opportunity employer and encourages individuals from all backgrounds to apply.
This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of PSSC.