Director of Operations.
Company Overview: Alpine Adventures offers year-round, professionally guided outdoor experiences in New Hampshire’s White Mountains. With operations across two locations—Main Street and Baron Mountain—the company provides zip tours, off-road and side-by-side tours, challenge courses, and more. Alpine is committed to delivering safe, memorable outdoor adventures.
Position Overview:
The Director of Operations oversees daily business and coordinates operations across both locations, ensuring safety, efficiency, and a positive guest experience. Responsibilities include managing staff, ensuring compliance with safety protocols, fiscal oversight, and contributing to company growth initiatives. The role requires collaboration with various departments to ensure smooth operations and employee satisfaction, with a focus on the company’s core values of Stewardship, Risk Management, Professional Operations, and Financial Responsibility.
Key Responsibilities:
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Safety & Risk Management:
-Implement and monitor safety protocols.
-Conduct regular safety audits and training.
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Team Leadership & Development:
-Lead and develop the operations team.
-Oversee hiring, training, and performance feedback.
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Daily Operations Management:
-Manage daily scheduling, equipment inspections, and resource allocation.
-Ensure operational compliance and resolve challenges.
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Collaboration & Cross-Departmental Coordination:
-Work with sales, marketing, finance, maintenance and other departments to align operations with business goals.
-Participate in leadership meetings and coordinate maintenance efforts.
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Growth & Innovation:
-Identify opportunities to expand offerings and improve efficiency.
-Contribute to long-term strategic planning.
Reports To: Senior Director.
Qualifications:
• 5+ years in operations management, preferably in outdoor recreation.
• Leadership skills with strong safety and regulatory knowledge.
• Excellent communication, problem-solving, and organizational abilities.
Benefits:
• Competitive salary.
• Health care reimbursements.