Director of Operations, Mobile Mission

Job Summary:

Under guidance of the Vice President of Ministry, this position oversees the operations of Waterfront Rescue Mission in Mobile. The position is expected to be very fast paced, requiring an energetic and flexible attitude. Working with the other Directors, especially those charged to lead and develop specific areas of the overall ministry, like; Ministry Programs, Ministry Operations, and Special Operations, as well as VP's, contractors, clients and outside parties will be part of the daily requirements in order to complete operational tasks. Planning, scheduling and timely execution of work projects and programs are regular work expectations. The Goal of this position is to take as much administrative and operational distractions as possible off of the Mobile Mission team, by providing better coordination, planning and delivery on operational solutions

Job Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Christian Commitment: Must exemplify and model Christian behaviors and values and possess high levels of ethics, honesty, and character. Education/Experience: a. Bachelor’s degree (B.A.) from a four-year college or university in Theology or related field or four years related leadership or pastoral experience. And / or; b. Training or equivalent combination of education and experience of at least 2 years.
• Must have an endorsement from a recognized Christian body. Minimum of four years’ experience as a pastor, teacher, or lay leader is desired.
• Must have a valid driver’s license and be insurable by the WRM’s insurance carrier.
• Must be able to pass a Level 2 Background Clearance for the purposes of being able to gain access and enter data into the HMIS Case Management System.
• Must have the ability to write reports, business correspondence, and procedure manuals. Must be able to develop, encourage and inspire teams through active leadership.
• Must have knowledge and experience to research and present Christian material non-denominationally.
• Must have excellent communication skills.
• Must be willing to sign the Waterfront Rescue Mission’s Statement of Faith.

Soft Competencies, Skills and Abilities: 

• Demonstrates the Mission Statement and Core Values of the Mission in all job functions and day to day activities.
• Supports the organizational goals of the Mission.
• Always maintains a professional and positive attitude during day to day Mission activities.
• Strives to provide a positive cultural environment for co-workers, clients and customers.
• Practices stewardship by taking ownership of one’s duties and responsibilities and does not waste or destroy Mission assets and/or properties.
• Exemplifies teamwork and the ability to always work well with others. Must have the ability to form effective working relationships with supervisors, subordinates, other staff members, and the public.
• Exemplifies motivation to perform at his/her very best every day and puts forth an effort to motivate others to be at their very best.
• Demonstrates good communication and interpersonal skills and is able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Exemplifies safety mindfulness during all Mission related activities by always utilizing and/or wearing any and all required safety equipment, always looking for ways to improve organizational safety, and ways to avoid accidents and/or injuries.
• Demonstrates the ability to manage conflict in a constructive manner. Has the ability to deal with problems involving several concrete variables in standardized situations
• Ability to read and comprehend general instructions, short correspondence, and memos. Has the ability to write general correspondence
• Demonstrates commitment to co-workers, customers, clients and the Mission by maintaining regular job attendance and punctuality.
• Always exemplifies a neat, clean and professional appearance and hygiene.
• Demonstrates the ability to maintain strict confidentiality of Mission business affairs and operations.
• Demonstrates basic knowledge of computer operations and software. 

Essential Job Duties & Responsibilities

• Manage the day-to-day operations of the Mobile Rescue Mission and its programs.
• Spiritual Leadership and Guidance to WRM team members, guests, clients and the community as a whole.
• Lead from a position of submission to the overall system aim as directed by the Umbrella Board & Administrative Team.
• Operate the Mission in the black (balanced budgeting); much attention must be given to operating the Mission within the resources the Lord provides.
• In cooperation with the President and CEO of Waterfront, help develop a Mobile Board to garner community ownership, support & vision to minister to the local need.
• Become the local expert, spokesperson & advocate for the poor on the topic of homelessness & ministry to them.
• Connect the public to the ministry of Rescue & Recovery of Waterfront through awareness donor development, tours, meaningful volunteer opportunities, etc.
• Local leadership provided on Mission’s planning, development, goals & objectives, etc.
• Public Relations, representing & speaking to local organizations, churches, etc.
• Ensures operational programs are implemented and integrated with the ministry’s program policies and procedures.
• Manages Ministry operational staff.
• Create and deliver standardization and coordination of services between locations, phases and programs.
• Develops implements to improve and measure programs, staff, and facilities to provide a safe and efficient working atmosphere.
• Practices, promotes, and demands client respect and confidentiality of information.
• Travel will be necessary. Travel to the Pensacola Main Campus may be expected on a limited basis.
• Serve as person operationally responsible for the Ministry’s use and monitoring of software systems used for client intake, case management and tracking.
• Compliance with AHP surveying, reporting, and delivering on the program expectations.
• Additional duties as assigned by immediate supervisor or other Mission management. 

Excellent and Generous Employee Benefits offered including Blue Cross Blue Shield of Alabama Health Insurance, Life Insurance, Long Term  Disability, PTO, Holidays and other worksite voluntary benefits.