Director of Facilities and Maintenance
Calgary, AB
Full-time
Department: Facilities and Maintenance
Position Type: Full-Time – Permanent, non-union
Expected Start Date: August 26, 2024
Hours: 35 per week
Application Deadline: July 24, 2024
What we offer:
- Flexible work arrangements
- Comprehensive Benefits package includes Extended Health Care, Dental Benefits, Basic Life Insurance, Accidental Death and Dismemberment, Short-Term and Long-Term Disability, and Employee and Family Assistant Program (EFAP)
- Employer-matched Pension Plan at 5%
- Generous paid time off, including Vacation days, Sick Time
- Working in a beautiful park setting.
- Free entrance to the Park, including to our many public special events.
- Employee discounts on food and retail items and free parking.
Who We Are:
Heritage Park is Canada's largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. The Park features historical buildings, costumed interpreters, working antiques, and various exhibits that provide insight into the region's past.
Job Overview:
The Director of Facilities and Maintenance is responsible for developing and executing short and long-term plans, initiatives, and targets consistent with Heritage Park's mission, mandate, goals, and objectives. They oversee the maintenance, preservation, and safe operation of Heritage Park's buildings, grounds, vehicles, equipment, and rides. Additionally, they lead and mentor a large, diversified staff, collaborate with senior management, ensure compliance with safety regulations, manage budgets, and facilitate partnerships to support the Park's operations.
Responsibilities:
Strategic Direction
- Develop and implement comprehensive business strategies for the Facilities and Maintenance departments aligned with Heritage Park's mission, vision, and objectives
- Identify growth opportunities and projects to drive revenue growth and maximize profitability, guiding managers in the division in creating departmental business plans and goals
- Provide leadership and direction, ensuring operational efficiency, regulatory compliance and exceptional customer service
Operations Management
- Direct and coordinate staff activities to maintain presentable grounds and ensure the preservation and safe operation of vehicles, equipment, and rides
- Collaborate with the Curator and Manager of Interpretation to uphold historical standards and assess project feasibility, schedules, and resource requirements
- Manage service contracts and tender new work to external contractors, ensuring high standards and adherence to terms
- Collaborate with the Emergency Operations Centre to conduct annual emergency preparedness tests
- Work as a collaborative member of the senior management team to support day-to-day activities and special events efficiently
- Delegate and coordinate work assignments to ensure timely completion within budgetary constraints
- Develop detailed capital and expense budgets and execution plans for Facilities & Maintenance, including 5-year, annual planning and monthly reporting to plans, presenting regular updates to the senior leadership team on budget justification and monthly/quarterly reporting
- Monitor financial performance, identify variances, and implement cost-effective measures to control expenses
- Ensure compliance with all relevant regulations, safety standards, and industry best practices
- Develop and implement standardized policies, procedures, and processes for all departments under Facilities and Maintenance, working closely with each department manager
- Ensure consistency, efficiency, and adherence to regulatory requirements across all operations (Transportation Canada, ABSA)
- Continuously review and update policies and procedures to reflect industry best practices, feedback from stakeholders, and emerging trends
- Continuously monitor and report on organizational strategic initiatives and performance score cards
- Work with the Chief Development Officer and CEO to engage service providers for donations and in-kind support, maximizing resources
People Leadership
- Provide strategic direction to the Facilities and Maintenance team by implementing initiatives that align with Heritage Park's strategic business plan and values
- Ensure consistent alignment with organizational goals by setting departmental objectives based on Heritage Park’s strategic business plan and values, and communicating these objectives effectively to team members
- Act as a liaison between executive leadership and frontline staff within the department, providing support, facilitating clear communication, and offering guidance to ensure a cohesive and effective transition during organizational changes
- Regularly assess and enhance staff performance within the team through ongoing feedback, goal-setting, and professional development initiatives, fostering a culture of continuous improvement and individual growth
- Support the professional development of staff by identifying relevant training opportunities, collaboratively resolving problems, and providing active coaching and mentorship to team members
- Participate in the recruitment, orientation, and training of new staff to ensure they are equipped with the necessary information and resources to excel in their roles and contribute to the success of Heritage Park's marketing efforts
Organizational Excellence and Wellbeing
- Contribute to inspiring and immersive experiences at the Park through your roles and responsibilities by engaging in Heritage Park initiatives that align with the overall mission and vision of the Park
- Demonstrate commitment to workplace health and safety by complying with Heritage Park's Health, Safety and Environment Management System (HSEMS), following safe work practices, reporting work-related incidents, injuries and hazards, participating in employer training, and adhering policies including the Code of Conduct and the Workplace Violence and Harassment Policy
- Actively support a positive work environment through creating an atmosphere of inclusion, engagement and fulfillment in line with Heritage Park values
- Demonstrate responsible stewardship of our people, collections and financial assets by ensuring that they are handled with integrity, sustainability, and a focus on long-term benefits for the organization and its stakeholders
Required Qualifications:
- A business degree is required; MBA would be an asset
- A PMP designation is required
- Minimum of 7-10 years of progressive experience in maintenance and capital projects experience
- Minimum 4 years in managing multiple teams is required
- Minimum 4 years of experience in financial management, including creation, monitoring and reporting on multiple budgets
- Minimum 3 years of experience in managing projects from ideation to implementation
- Experience with overseeing complex, diverse departments such as locomotives and various mechanical equipment is an asset
- Working in a non-profit organization is an asset
- A sound understanding of contracts, building codes, and tendering processes is essential
- Experience working with external consultants including engineering firms to work on projects is required
- Ability to understanding various regulations such as Alberta Pressure Equipment Safety Legislation and ABSA requirements
- A valid First Aid Certificate and Alberta Class 5 Operator’s License are mandatory
- Proficiency in financial analysis, budgeting, and performance metrics
- Excellent communication, negotiation and interpersonal skills, with the ability to build rapport, influence stakeholders, and represent Heritage Park
- All successful candidates (over the age of 18) will be required to go through Police Information Check as a condition of employment.
Please visit our careers page to see more job opportunities.
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