Director of Catering

Holiday Inn Gurnee Convention Center Gurnee, IL Salaried position
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The Director of Catering will solicit large catering functions from the following market segments SMERF, corporate, non-profit and social events.

Job Responsibilities: 

  • Develop catering market segments and solicit new customer relationships while maintaining and growing existing relationships.
  • Assist in the design and develop creative food and beverage menus to meet and exceed customer expectations.  
  • Focus on meeting and exceeding catering sales revenues and operation budgets
  • Prepare and present weekly and monthly detailed catering sales reports generated from Sales system and those required by General Manager and hotel Management Company.
  • Conduct conference calls and external sales presentations to groups and prospective customers in order to solicit, explain, negotiate and secure catering business.
  • Proficient at negotiation of prices and services that maximize hotel revenue and profitability.
  • Selling, implementation and follow through of catering promotions on quarterly basis.
  • Proven track record in catering sales demonstrated by achievement of sales revenue and activity goals on a consistent basis.
  • Executes and supports the operational aspects of booked business (e.g. generating proposal, providing client with standard hotel contracts and professional customer correspondence.)
  • Host and entertain clients to grow strong client relationships in order to gain multiple bookings.
  • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to the property leadership and/or other appropriate stakeholders.
  • Interacts effectively with sales, kitchen, outside vendors, competitors, local community, and other hotel departments in order to monitor guest satisfaction.
  • Works to have a continued understanding of the hotel property’s producing catering market segments and service expectations; serves the customer by understanding their business and business issues and concerns to offer better business solutions both prior to and during the event.

Qualifications: 

  • 5+ years hotel catering sales experience
  • Experience in the hotel industry
  • Proven track record of closing sales and exceeding budgeted catering revenue
  • Must be flexible to work night and weekends dependent of events
  • Must be available to work Tuesday through Saturday

Benefits: 

  • Medical/Dental/Vision insurance coverage
  • Competitive salary and bonus program
  • 401k w/ corporate matching program.
  • Short/Long Term Disability
  • Life Insurance
  • Competitive Vacation package
  • Paid Time off
  • Paid Holidays
  • Free employee parking
  • Discounts at all branded hotels around the world

Please apply today to join the team!

Holiday Inn Gurnee Convention Center is an EEO employer - M/F/Vets/Disabled
 
 
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