Development and Communications Manager

JOB TITLE: Development and Communications Manager

EMPLOYMENT TYPE: Full-Time

REPORTS TO: Vice President of Resource Development

LOCATION: Hybrid (2-3 days in office)

SALARY: $60,000-$65,000 annually

ABOUT AAFSC:

The Arab-American Family Support Center (AAFSC) is a non-profit, non-sectarian organization established in 1994 to provide culturally and linguistically competent, trauma-informed social services. Our mission is to empower immigrants and refugees with the tools they need to successfully acclimate to the world around them and become active participants in their communities. While our doors are open to all, AAFSC has developed cultural and linguistic expertise in serving members of NYC’s Arab, Middle Eastern, North African, Muslim, and South Asian (AMENAMSA) immigrant and refugee communities. AAFSC promotes mental and physical well-being and community power. We ensure families are knowledgeable about their rights and equipped to participate in civic society with confidence and security. We help prevent child abuse and work to end domestic- and gender-based violence. We provide the tools for learners of every age to succeed. Finally, we help lift up the voices and needs of under-represented communities and champion gender-, racial-, restorative-, and immigrant justice.

JOB SUMMARY:

AAFSC provides direct services to the AMENAMSA community in NYC, allowing the Development and Communications Manager to amplify our clients' experiences to various audiences, including partner organizations, elected officials, funders, and media/press. Through a range of creative communications tools, including email newsletters, social media, websites, videos, and more, we give voice and shape to important issues in the community that require resources to be addressed effectively. Some topics include mental health, domestic and gender-based violence, food insecurity, housing, civic engagement/advocacy, and, most recently, the increase of migrants in NYC.

In addition to being an excellent communicator, a successful person in this role will demonstrate that they are an effective problem solver, creative thinker, and trusted partner to senior leadership in a mission-driven organization. The Development and Communications Manager will help lead internal organizational culture-building communications and represent a willingness to build and maintain positive relationships with staff across various programs and teams.  A commitment to immigrant, refugee, and low-income communities is essential for this role.

DUTIES AND RESPONSIBILITIES:

 Communications

• In partnership with the Vice President of Resource Development, establish and systematically execute on a strategy for internal and external communications.
• Collaborate with program staff and resource development team to share the AAFSC story effectively with our target audiences.
• Develop content for and manage communications calendar.
• Oversee engagement on all AAFSC digital platforms.
• Leverage communications metrics to inform future work.
• Manage staff intranet and internal newsletters (all-staff email).
• Manage relationships with external communications consultants.
• Help meet our advocacy goals through campaign involvement, coalition engagement, and partnership-building efforts.
• Manage the process of creating flyers and other communications materials.

Development

• Develop and manage creative opportunities (events, campaigns, solicitations, annual appearance process, etc.) to drive donor engagement.
• Support the resource development team with prospect identification and research.
• Support in development, planning, management, implementation, and follow-up for all Resource Development fundraising and cultivation activities.
• Develop and continually update the events calendar.

EDUCATION, EXPERIENCE, AND SKILL QUALIFICATIONS

• U.S. Work Authorization is required.
• 2-5 years of experience developing and executing a communications and social media strategy for a mission-driven organization.
• Strong public speaking and communications skills.
• Experience with WordPress, graphic design, and content creation platforms like Canva.
• Passion for learning, problem-solving, and creative thinking.
• Excellent organizational, time-management, follow-up, and administrative skills with a strong attention to detail.
• Experience working with immigrants, refugees, and low-income communities is preferred.
• Proficiency in Arabic is desirable.
• Flexibility to work occasional evenings and weekends to attend events or meetings.
• Job contingent on a pre-employment reference and background check.

We are an equal-opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.