Flooring Estimator/Sales Associate
At Floors Etc. you won't just find a career. You'll find an environment that promotes growth and knowledge while allowing you to impact the lives of others by providing customers with beautiful homes and businesses. Learn from some of the best in the industry, our work can be seen in some of the most prestigious sites around Maryland and Northern Virginia
Summary
- 60% of the Role - Sales & Estimating for the work you sell
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40% of the Role - Estimating (overflow for other Sales Associates as needed)
Essential functions
* Keep up-to-date on the wide selection of flooring products along with the benefits and warranties provided by each
* Provide outstanding customer service
* Meet with clients in the showroom and build client relationships.
* Assist customers with flooring choices (explain features/benefits, etc.)
* Sell flooring, including installations.
* Meet or exceed all required sales goals and metrics
* Conduct field measurements as necessary (for work you sell and overflow as needed)
* Read and understand construction drawings using appropriate software
* Responsible for material take offs, create cost proposals, solicit material and vendor pricing.
* Create Quotes and Proposals using both spreadsheet and Structure
* Follow the timelines of producing estimates and takeoffs
* Write proposals, sales orders, etc.
* Work with Admin to create work orders, job schedules, etc
* Be involved and responsible for each job and the process and help work through, and follow-up after the completion of each job
* Visit job sites to make sure the installation process is smooth
* Coordinate with accounting to make sure that all job payments are collected
* Network regularly, and work effectively, with other store employees
* Use computer database to research the availability of merchandise and to process orders
* Follow up in a timely and professional manner with all customers on requests and/or concerns
Competencies
* Provide outstanding customer service and demonstrates that the customer always comes first.
* Displays a positive, constructive can-do attitude.
* Uses sound judgment and discernment skills.
* Takes ownership for one's own performance and is actively engaged in becoming proficient at their job.
* Ability to understand how one's tasks and responsibilities are related to other departments, the company business, and the local flooring industry.
* Works diligently and thrives in a fast-paced work environment.
* Projects maturity and professionalism.
* Demonstrated poise, tact and diplomacy.
* Strives to proactively identify potential problems and offers or suggests effective solutions.
Work environment
* This position is on-site in Timonium MD, with travel to client sites in the VA, DC, MD region.
* Workdays are Monday through Friday.
Physical Demands
* Operate a computer and other office productivity machinery.
* Occasionally move product boxes up to 20 pounds for various needs.
Travel required
* 50% travel required.
Required qualifications
Ability to read and understand plans
Proficient with Microsoft Office,
RFMS or other Estimating Software and strong technical knowledge of flooring.