Demand Response Specialist

We transform the way people use energy.

Transforming the way people use energy begins with our people. At EfficiencyOne, we are dedicated to building a culture of diversity, equity, and inclusion that is representative of the customers and communities we serve. As an organization that values and respects the unique characteristics of each individual, we aim to cultivate a culture of creativity and innovation that stems from our differences in backgrounds, perspectives, and experiences.

We welcome and encourage applications from equity-deserving groups, including Indigenous Peoples, Racialized Persons, African Nova Scotians, Women, Persons with Disabilities, Newcomers to Canada, and Individuals within the 2SLGBTQIA+ Community. If you require accommodation at any stage of the application or interview process (including different materials or otherwise), please contact a member of our HR team to discuss your needs.

About EfficiencyOne

EfficiencyOne is a leading energy efficiency enterprise. Our core values are integrity, innovation, and partnership, and our purpose is “to transform the way people use energy.” We work with many outstanding partners to supply cost-effective energy efficiency and carbon mitigation services in Nova Scotia and beyond. Together, we help people achieve their energy goals, save money, conserve resources, improve well-being, and combat climate change.

Investing in energy efficiency has many benefits—lower heating bills, more comfortable spaces, new jobs in our communities, and a smaller overall carbon footprint. Our work has achieved over $4 billion in energy savings and contributed to 22% of Nova Scotia’s GHG emission reductions. If there’s a better way to improve energy efficiency, we’ll find it. Please find out more about how we are impacting here: https://www.efficiencyone.ca/impact.

Why you’ll love working here: 

• A culture that understands there is life outside of work and cares about their employees.
• We offer a fun, social, and inclusive working environment in a newly renovated space. We also offer hybrid/remote work options and a strong focus on health, safety, and wellness.
• You’ll enjoy fair, equitable, and competitive compensation aligned with the changing market.
• We offer an exceptional and holistic benefits plan (65% employer paid), retirement savings plan (defined contribution), health and personal lifestyle spending accounts, and employee and family assistance program.
• You can grow at EfficiencyOne with approved job-related courses, memberships, and designations 100% company-paid. Plus, we make it a priority to ensure employees are provided opportunities to fill internal roles.
• Being part of a team contributing to Nova Scotia’s goal of 2050 net-zero carbon.

Position:

The Demand Response Specialist is responsible for supporting our existing Demand Response programs and offerings and contributing to developing new demand response pilots and programs. Working closely with the Program Manager, the Demand Response Specialist will monitor and support the successful delivery across multiple market segments, including internal operations, client support, and stakeholder management.  

Ongoing programs and pilot development include:

·         Electric Vehicle (EV) Charge Control

·         Thermostat Direct Load Control (DLC) 

·         Behind the Meter (BTM) Batteries

·         Commercial and Industrial Demand Response Aggregator

·         Domestic Hot Water Direct Load Control

The Demand Response Specialist should have a broad understanding and knowledge of Demand-Side Management programs and measures, including experience in project management, administration, and measurement and verification. The specialist should also be able to easily manage multiple tasks simultaneously.

 A snapshot of what you will be involved with:

             ·      Responsible for providing technical support during the operation of pilots and programs and assessing pilot performance.

             ·      Responsible for performing financial analysis, forecasting, and performance reporting of demand response programs and rebates                           associated with programs.

             ·      Responsible for providing support to achieve annual peak demand savings targets within given budgets.

             ·      Responsible for research and identifying new Demand Response opportunities.

             ·      Responsible for assisting the team with creative and technical thinking to appropriately shape demand response program                                         development  and planning.

             ·      Responsible for developing and maintaining relationships with subcontractors and trade allies supporting our Demand Response                           programs.

             ·      Responsible for maintaining a general knowledge of all Efficiency Nova Scotia program materials, protocols, criteria, program nuances,                 etc.

             ·      Responsible for participating in procurement activities such as selecting program vendors, developing a scope of work, evaluating, and                 selecting the successful proponent.

            ·      Perform all other duties as required.

What Will Help You Succeed?

·         Bachelor’s Degree in Engineering (EIT); diploma in engineering technology or equivalent combination of education and work experience

·         Other relevant professional certifications such as LEED® AP, Certified Energy Manager (CEM), and Certified Measurement and Verification Professional (CMVP) are considered assets.

·         Valid driver’s license.

·         At least 2-5 years of relevant engineering or technical experience

·         Project management experience is considered an asset.

·         Technical knowledge and aptitude related to electrical utilities and Demand Response, including Direct Line Control and Demand Response Aggregator

·         Detail-oriented, customer focus, time management, and excellent oral and written communication

·         Self-motivated, takes initiative, handles multiple tasks, and works to a high standard in an environment with tight timelines/deadlines.

·         Proficient with all Microsoft Office software (Excel, Word, PowerPoint, Outlook, Teams)

·         Positive attitude and strong work ethic

What to expect in your first several weeks on the job:  

In the first week, expect to:

• Read program materials to get familiar with documentation, tools, and processes.
• Meet with members of your team and colleagues from other functional areas of the business and how they interact with the Demand Response Program.
• Work with the Program Manager to learn standard program procedures, job responsibilities, program targets, and overall program goals.
• Get familiar with the general processes and how the program operates.
• Review ongoing projects.

In the first month, expect to:

• Become familiar with the program’s process flow.
• Learn how to navigate and use the program project tracking/management tools.
• Meet other team members within ENS with whom you will work closely and understand how you will collaborate.
• Establish a performance plan with your manager.
• Learn more about team and/or department initiatives, project plans, documentation, tools, and processes.
• Continue self-directed and peer learning to develop knowledge of energy efficiency measures.

In the first three months, expect to:

• Become familiar with in-depth program specifics.
• Be able to manage and navigate program tracking information and management tools.
• Achieve significant progress in adherence to the project plan.
• Contribute to team/department initiatives.
• Meet with external partners and stakeholders.
• Work with your manager to develop individual learning/development goals.