Customer Service Center/Sales Agent - Hybrid
Self Storage Plus’s Customer Service Center has an exciting part-time opportunity as a Sales Representative located in Woodbridge, Virginia. This role offers a dynamic, fast-paced, friendly, and engaging environment. As a Sales Representative, you'll experience personal fulfillment and measurable success.
Key Requirements
Service Orientation: Proactively seeking ways to assist our customers.
Active Listening: Giving full attention to customers, understanding their concerns, asking relevant questions, and refraining from interrupting at inappropriate times.
Problem Solving: Identifying and analyzing complex issues to develop and implement effective solutions.
Time Management: Effectively managing one's own time, prioritizing tasks, setting goals, and efficiently utilizing time to achieve objectives and being able to maximize productivity.
Sales: Understanding the fundamentals of promoting and selling products or services, including marketing strategies, sales techniques, and tactics.
Responsibilities:
- Engage with customers by phone to provide information about Self Storage, process rentals and reservations, and gather details of customer concerns.
- Demonstrate exceptional customer service and sales skills, including active listening, clear verbal, and written communication, and maintaining a professional demeanor.
- Thrive in a fast-paced environment, handling multiple tasks efficiently while maintaining organization.
- Assist a diverse customer base with varying needs and preferences.
- Utilize computer systems and software proficiently.
- Employ strong problem-solving skills and the ability to troubleshoot effectively.
- Implement effective sales techniques and processes to meet or exceed goals.
- Work both independently and collaboratively within a team environment.
If you are enthusiastic, customer-focused, sales driven and thrive in a dynamic atmosphere, we encourage you to apply for this rewarding opportunity with Self Storage Plus.
Benefits:
- $17/hr + Monthly Commission
- Paid Time Off (Paid Vacation)
- Paid Holidays Off
- Hybrid Work Schedule
- Flexible Work Schedule