Custom Home Coordinator

Position Summary

The Custom Home Sales Coordinator is responsible for Coordinating Orders of the Custom Home Sales Department.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Place Custom Home Install & Delivery Only orders.
• Provide excellent customer service via E-mail and phone.
• Occasionally Estimate Quotes for new orders and type up quotes for customer.
• Verify customer and order information for correctness, checking it against previously obtained information as necessary.
• Receive and respond to customer complaints
• File copies of orders received, or post orders on records
• Confirm payment for merchandise has been received and record transactions.
• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
• Perform other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School Diploma or equivalent required.
• Basic knowledge of general office procedures, computers and other equipment. Experience with Microsoft Applications including Excel, Outlook and Word
• Two years’ applicable experience preferred
• Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service
• Must be efficient with strong attention to detail
• Must have strong skills in organization and planning, demonstrated ability to work independently and problem solve
• Ability to prioritize tasks, exercise sound judgment and confidentiality with sensitive information
• Ability to understand, follow and transmit written and oral instructions
• Ability to meet attendance schedule with dependability and consistency