Crew Change Coordinator

SUMMARY DESCRIPTION:

Coordinate vessel crew travel, manage travel costs and maintain vessel crew roster (TowWorks) by performing the following duties:

SUPERVISION:

Reports to:                    Manager of Crew Travel & Purchasing

Supervises:                   This position has no supervisory responsibilities

ESSENTIAL JOB FUNCTIONS:

·       Communicate with vessels to identify crew change requirements and ETA’s.

·       Manage Vessel Daily Crew Change Sheet.

·       Arrange air travel through commercial or corporate jet, ground transportation and overnight accommodations, as needed for crew members going to and departing from

vessels on regularly scheduled/unscheduled crew changes.

·       Enter travel vendor and cost in Personnel Tracking program for Accounting Department.

·       Update Personnel Management Application (TowWorks) to assure current crew roster.

·       Provide travel itineraries to vessel crew members going to and departing from vessels.

·       Communicate crew change information with facility security personnel as needed to assure access to vessel through third party docks and fleets, etc.

·       Coordinate unscheduled crew changes as necessary

·       Update Master Crew List to ensure proper crewing level and provide information to the

Training Department.

·         Reconcile vessel payroll bimonthly.

·       Coordinate crew change exceptions with Port Captains, Dispatch, Training, Claims and

Safety as necessary

·       Manage “Leave of Absence” requests.

·       Coordinate injured and/or ill crew members’ status with Benefits and Claims.

·       Other tasks as appropriate and assigned by Department Manager or others in support of vessel crewing mission and company goals.

·       Communicate with Human Resources with missed crew changes, no calls/no shows, disciplinary documentation, evaluations, transfers, leave of absence requests, etc.

·       Coordinate all travel arrangements for the Captain’s and Tankerman’s meetings.

QUALIFICATIONS

·       High School diploma or GED required; College preferred

·       2 years’ experience in transportation or related field preferred.

·       Position requires ability to be “on call” including nights and weekend.   Weekend duty

includes a scheduled rotation every sixth weekend or as otherwise required.

·       Proficiency in or knowledge of a variety of computer software applications, including but not limited to Excel and Microsoft Word software.

·       High level of interpersonal skills to handle sensitive and confidential situations and documentation.

·       Knowledge of office administration procedures.