Court Monitor
Position Overview
The Court Monitor has one of the most important jobs at Sky Zone. The primary duty of the Court Monitor is to enforce the Sky Zone safety rules while simultaneously delivering WOW! Guest experiences. The Court Monitor is also responsible for cleaning and helping to maintain the trampolines, the pads and the area under the trampolines.
Court Monitors are responsible for guarding the safety of anyone who is using the Sky Zone courts. The importance of safety cannot be stressed enough. It is vital to the success of Sky Zone that Court Monitors are very aware of their surroundings and have their eyes on their designated sections of the courts at all times. If for any reason a Court Monitor leaves his/her position (for example: for a bathroom break, to eat lunch) it is their responsibility to make sure there is a replacement in their spot.
Responsibilities
- Deliver WoW Guest experiences
- Maintain constant line of sight with Guests on courts
- Act immediately and appropriately to secure safety of Guests in the event of emergency
- Communicate court rules to Guests
- Maintain positive relations and rapport with Guests
- Assist in implementing emergency procedures
- Assist with court inspections
- Perform various maintenance duties as directed.
- Help maintain a clean and safe park.
- Treat Members like VIP!
- Be a “Membership Ambassador”
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