Collections Specialist

Monarch Medical Management is a progressive multidisciplinary practice dedicated to providing the community with specialty care. As a full-service provider of comprehensive bone, joint, and muscle care, our mission is to deliver the highest level of compassion and personalized treatment to every patient.

We are currently seeking a detail-oriented, service-driven team player to join our dynamic accounting team as a Full-Time Collections Specialist. In this role, you will support the Controller with a variety of administrative tasks, focusing on collections and ensuring smooth financial operations. Your attention to detail, multitasking abilities, and professional demeanor will be key to enhancing the efficiency of our growing department.

General Summary

This is a non-exempt, clerical position responsible for increasing the productivity and efficiency of an expanding accounting department.

Essential Job Responsibilities

• Perform general clerical duties including filing, copying, and document handling

• Answer and transfer phone calls professionally

• Process insurance reductions accurately

• Update patient case statuses with detailed notes

• Confirm and reconcile outstanding balances

• Collect payments and maintain accurate records

• Print and distribute billing statements

• Contribute to team efforts by accomplishing related tasks

• Create and manage Excel spreadsheets

• Perform other duties as assigned

Qualifications

• High school diploma or equivalent required; some college preferred

• Minimum two years of clerical experience

• Proficiency in Microsoft Excel is required

• Strong time management and multitasking skills

• Excellent verbal and written communication

• Solid understanding of accounting procedures and ethical standards

• Ability to work independently and collaboratively

Work Schedule

• Monday through Friday: 8:00 AM – 5:00 PM

Job Type

• Full-time

Benefits

• Health, Vision, and Dental Insurance after 60 days

• Continued Education Programs

• Paid Time Off and Holiday Paid Time Off

• Retirement Plans

Monarch Medical Management is an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.