AR/Collections Specialist - Trucking

Summary:

The Collections Specialist will contact the clients and collect outstanding payments.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

·         Monitor accounts to identify outstanding debts

·         Investigate historical data for each debt or bill

·         Find and contact clients to ask about their overdue payments

·         Take actions to encourage timely debt payments

·         Resolve billing and customer credit issues

·         Update accounts status records and collection efforts

·         Report on collection activity and collection efforts

·         Performing other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

·         High school diploma or G.E.D. equivalent preferred

·         Working knowledge of the Microsoft Office (e.g., Word, Excel, Outlook)- able to do Vlookups and Pivot Tables required 

·         Excellent computer skills using 10-Key by touch

·         Must possess proficient ability to communicate in English in oral and written format

·         Ability to apply discretion and trust with confidential material

·         Ability to maintain a high level of accuracy in preparing and entering financial data

·         Ability to effectively apply analytical and problem-solving skills

·         Excellent time managing skills with the ability to multi-task, prioritize, and meet deadlines

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. 

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of an organization.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of:  Accounting Software (QuickBooks); Database Software (Access); Internet Software; Manufacturing Software; Spreadsheet Software (Excel); Contract Management Systems; Word Processing Software (Word); Electronic Mail Software (Outlook);

OTHER SKILLS AND ABILITIES:

• Clear and conceptual thinking ability is a plus.
• Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
• Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented.
• Remain calm and professional in stressful situations.
• Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
• Must be able to work independently and productively with minimum supervision.
•  Recognize problems, identify possible causes and resolve routine problems.
• Ability to establish and maintain professional atmosphere for employees, clients, and customers.
  

OTHER QUALIFICATIONS:

• At least 2-5 years of experience in Transportation, Accounts Receivable, and Collections.
• Knowledge of basic accounting terms and concepts.
•  Bilingual in Spanish preferred but not required