Collection Recovery Specialist
1st MS Federal Credit Union
Meridian, MS
Role:
Preserves Credit Union assets by controlling delinquent accounts, collecting delinquent loan payments, counseling with members, and/or recovering collateral.
Essential Functions & Responsibilities:
- Contacts delinquent accounts by phone, text, and mail. Advises and counsels members of necessary actions and strategies for debt repayment.
- Takes appropriate action to bring account to a current status. As necessary, helps members create custom payment plans to repay the Credit Union.
- Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.
- Sets up and maintains accurate files and reports on all collection's activity.
- Testifies at legal proceedings as required.
- Stays current on collection process knowledge and trends in loan underwriting that contribute to delinquent/charged-off loans.
- Performs other job related duties as assigned
Other Skills Talks to others to convey information effectively. Communicates effectively in writing as appropriate for the needs of the audience. Maintains confidentiality related to Credit Union operations and work-related information. Computer operating systems; e.g. Microsoft Windows desired.
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