Clinical Manager - Outpatient Services

Job Description

Family Ark provides individual and family therapy services to youth and families in Southern Indiana. The Clinical Manager-Outpatient Services provides clinical supervision to the therapists billing Medicaid and will, as needed, support other clinical staff agency-wide by training, observations, staff development, coaching and evaluation. This position reports to the Senior Director of Treatment Services.

Family Ark provides quality human service programs which promote positive change in the lives of children and families in the communities we serve. Our core values are compassion, empowerment, partnership, and hope.

Full-time employees earn 3 weeks of PTO and 64 hours of sick time.  We offer 11 paid holidays, including the employee's birthday and a floating personal cultural holiday!
Great culture and a lot of internal support!  Flexible schedule!

Primary Responsibilities

• Provides clinical/administrative supervision for the BHC Office-Based and Hybrid School-Based clinical therapists, and as needed, will support other clinical staff agency wide, by training, observations, staff development, coaching, and evaluation.
• Monitors staff productivity and provides the resources/staff development necessary to reach program goals.
• Ensures that all clinical documentation, including case notes, initial evaluations, and treatment plans, are following DCS, DMHA, CARF and Medicaid standards.
• Ensures that all services that are billed to Medicaid follow the Indiana Health Coverage Programs Behavioral Health Services Mental Health and Addiction Manual.
• Supports the growth and professional development of those supervised by providing timely, clear and direct feedback on a consistent basis.
• Ensures that clinical services provided meet best practice standards, are safe and therapeutic.
• Provides ongoing evaluation of staff development and training needs.
• Develops and institutes policies and procedures in collaboration with the Senior Director of Treatment Services.  Ensures adherence to Family Ark policies & procedures.
• Facilitates ongoing relationships with community resources and communicates with referral sources, as needed, to maintain a working relationship.
• Collaborates with other involved service providers, with client consent to enhance team and program effectiveness.
• Leads group supervision regularly, collaborating with Community-Based Director and is prepared to discuss issues that affect clients, staff, the agency, and the community if needed.
• Participates in treatment team, CFTMs and court proceedings as necessary for client care.
• Promotes the quality improvement process by assisting in measurable outcome activities and by identifying opportunities for improvement.
• Maintains confidentiality for all individuals served by Family Ark and secure client information per HIPAA standards.
• Adheres to the Code of Ethics and professional standards relevant to his/her professional discipline. 
• Attends continuing education classes, seminars, and other professional training courses related to the youth and families receiving services from Family Ark, and in order to obtain and maintain licensure.
• Ensures that all clinical staff obtain and maintain licensure according to IPLA.
• Complies with federal, state, and local laws concerning child abuse, domestic violence, duty to warn and other mandated reporting statutes.

Minimum Requirements

• Master's degree in social work.
• 3 years of-life social service experience in their respective discipline.
• Minimum of 2 years of supervisory experience required.
• Professional clinical licensure in Indiana as an LCSW.
• Ability to assess and coordinate the treatment needs for complex family systems.
• Strong verbal and written communication skills.
• Utilizes effective conflict management style.
• Encourages innovation and creativity.
• Ability to interact effectively with people from diverse social and economic backgrounds.
• Adheres to the Professional Standards Agreement.
• Family Ark is a drug free workplace.  Candidates are subject to pre-employment and random drug/alcohol testing.

The Family Ark Environment is Unlike Any Other

• Beautiful 76-acre campus includes natural wetlands, walking paths and open play spaces. The campus is a unique part of who we are and is utilized for family events, therapeutic activities, supervised family visitations and community events.
• Collaborative, flexible and high-energy work environment.
• Ongoing, new program development.
• Work and training in cutting-edge, clinical best practices such as TF-CBT, Child-Parent Psychotherapy and Motivational Interviewing. 
• Comprehensive benefits package: medical, dental, vision; employer-paid life, Accidental Death & Dismemberment and Long-Term Disability; 403(b); mileage reimbursement. 
• Paid Time Off: 120 hours of paid vacation and 64 hours of paid sick time per year, 10 paid holidays - including a birthday holiday.
• Flexible schedule

Job Type:  Full-Time, Exempt