Clinical Liaison

Gardens of Oakley is seeking a Clinical Liaison to join our family!

All Your Needs. All Our Hearts.

The Gardens of Oakley’s located in the city of Cincinnati, Ohio offers Assisted Living, Memory Care, Short-term Rehabilitation, and Long-term Care. 

Come join our enthusiastic team! It’s not just our promise, it’s our passion.

Come Join our dynamic marketing team!

Your Role in the Company

Identifies, manages, and develops lead sources for Health Services Center or multiple Health Services nursing centers within an assigned market.  Conducts on-site clinical assessments of potential patients and determines appropriateness for admissions. Facilitates all aspects of a smooth transfer/admission process. Identifies, develops and maintains referral relationships and budgeted census.

Qualifications:

EDUCATION:

• Graduate of an accredited school of nursing or therapy is preferred

LICENSES/CERTIFICATION: 

• Valid clinical license in the state employed
• Valid driver’s license.

Experience

• A minimum of two years clinical experience, of which two years were in a long-term care environment.
• Customer services, sales and/or marketing experience preferred.

Essential Functions of the Position

• Receives leads from providers, facilities, or any customer source, and converts appropriate leads to drive census.
• Manages and coordinates leads from key hospitals in the market.
• Coordinates and communicates closely with internal Admissions person and facility Team.
• In conjunction with facility requirements/abilities, clinically accesses patients to determine if the patient meets admission criteria.
• Contacts potential lead as a representative of Health Services facilities. Assists with any questions from lead and/or family members.
• Obtains the necessary medical and financial information to qualify patients for admission.
• Facilitates patient placement based on clinical services needed, bed availability, patient/family preference, geographic location, etc.
• Troubleshoots areas of admission, public relations, pre-certification and physician follow-up in conjunction with facility.
• Conducts need assessments.
• As necessary, may coordinate community education and events for hospitals, physicians and other referral sources.

KNOWLEDGE/SKILLS/ABILITIES:

• Skilled in clinical admissions assessment.
• Ability and willingness to travel frequently
• Ability to work flexible hours.
• Ability to work independently with minimum daily direction, and to self-motivate.
• Ability to communicate effectively with patients and their families, physicians, hospital administrators, and at all levels of the organization.
• Knowledge of, or ability to learn, reimbursement programs.
• Ability to conduct oneself in a mature and professional manner.

C ourage and Commitment to Exceed Expectations

O ptimistic about our Future

M otivate Yourself and Others

P atient Hearts Giving Passionate Care

A chieve Success with Integrity

S ervant Leadership, Valued Employees

S trength Through Perseverance

I nspired Excellence

O neness with Teamwork

N urture with Loving Kindness

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