Clinic Manager

Progressive multi-disciplinary practice focused on providing the community with specialty care. Our goal is to continue our mission of delivering the highest level of care and compassion our patients deserve, in a personalized setting.

We are looking for a professional, service-oriented team player to lead our multi-disciplinary practice in the New Orleans Metro Area. As a full-time Clinic Manager, you will be responsible for managing facility resources and staff in compliance with established policies and procedures. Candidates must have strong organizational and leadership skills and be able to coordinate and track a variety of details to provide a seamless patient experience.

The ideal candidate should exhibit exceptional managerial abilities, enjoy multitasking, stay organized, be flexible, and understand the importance of maintaining a positive, courteous, and professional attitude in the workplace. Great attention to detail and clear communication with patients are essential. As the leader of the facility, they will inspire confidence in their staff and encourage a culture of excellence.

If you possess these qualities, please read on. Below is the job description:

An exempt, supervisory position responsible for ensuring the clinic runs smoothly and patient flow remains optimal.

• Manage daily operations of the practice while maintaining a professional and efficient work environment

• Schedule and coordinate patient appointments to optimize client satisfaction and clinic productivity

• Create, update, and maintain patients’ electronic health records and financial information

• Verify patient insurance and handle claim submissions

• Communicate daily scheduling changes to clinical staff

• Register and update patient personal information

• Maintain daily and monthly statistics/logs

• Review EOBs (Explanation of Benefits) and EORs (Explanation of Reimbursement)

• Submit and print X-rays as needed

• Manage and develop staff to promote productivity and employee satisfaction

• Ensure compliance with clinic policies and procedures; report needed changes when necessary

• Contribute to team efforts by accomplishing related tasks as needed

• Exercise professionalism, discretion, and confidentiality in accordance with HIPAA and clinic privacy protocols

• Apply customer service principles to interact with patients in a calm, courteous, and respectful manner

• Perform other duties as assigned

High school diploma required; some college preferred

Two or more years of supervisory experience, preferably in a healthcare environment