Client Relations Administrator
About Zen Residential Ltd.
At Zen Residential, we are dedicated to creating exceptional living experiences by providing top-tier property management services. As we scale our operations, we are committed to maintaining high standards of compliance, client satisfaction, and operational excellence. To support our growth, we are seeking a proactive and detail-oriented Client Relations Administrator to strengthen our team.
Join Our Growing Team at Zen Residential!
Are you passionate about making a difference in the way people live? Do you thrive in fast-paced, innovative environments where your skills can truly shine? If so, Zen Residential is looking for a motivated, tech-savvy individual to join our team as a Client Relations Administrator. This is more than a role — it’s your opportunity to kick-start a career in property management and operational support, helping us deliver high-quality housing experiences while developing your expertise.
About the Role
To support our expanding operations, we’re seeking a proactive and detail-oriented team player who can help us streamline processes, maintain compliance, and support our property teams. You’ll be at the core of our day-to-day operations, ensuring everything runs smoothly, from lease paperwork to vendor coordination and reporting.
What You’ll Do
- Assist with developing, implementing, and tracking policies and procedures.
- Support tenant onboarding and offboarding, including collecting documents and ensuring seamless transitions.
- Help ensure property and unit setups are accurate and audit files for quality and compliance.
- Draft reports, legal notices, and meeting documentation using your excellent PowerPoint and Word skills.
- Create and manage vendor RFPs, compare proposals, and track service delivery timelines.
- Support financial tasks like reviewing budgets, processing invoices, and tracking expenses.
- Collaborate with internal teams in organizing meetings, training, and process improvements.
- Handle tenant queries in coordination with property management, ensuring the highest level of service.
What We’re Looking For
- Recent graduate with a Bachelor of Commerce (BComm) or similar degree.
- Strong skills in Excel, PowerPoint, and digital communication tools.
- An analytical mindset with the ability to learn quickly and adapt to new systems, including AI tools.
- Exceptional attention to detail — you spot errors before they happen.
- Excellent communicator — clear, professional, and confident.
- Self-driven, eager to grow, and ready to contribute to a collaborative team.
Why Zen Residential?
At Zen Residential, you'll be part of a forward-thinking company committed to innovation and employee growth. We believe that supporting our team means investing in your success. This role is a stepping stone into the world of property management, offering endless opportunities to learn, innovate, and grow.
Ready to Make an Impact?
We look forward to welcoming a passionate team member eager to grow with us!