Check-In Staff

Who We Are

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.

YWork for us?

At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Intersectional Feminism, People Centred, Belonging, Responsibility, and Partnerships. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:

• On-the-job training and professional development opportunities
• Childcare discounts
• Opportunities to get involved in our community
• A competitive total rewards package

If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!

Position Description

Job Code:   1-MPE-2024

Department: Youth Programs

Reports to: Program Manager

Location: Hamilton, ON

Hours of Work:  0-14 hours per week

Start Date: TBD

Posting Date: March 11^th, 2024

Coordinates the meaningful engagement of community members and youth aged 11-15. The Check-In Staff is responsible for building and maintaining relationships with YWeLEAP and RISE Collective participants through regular check-ins and weekly programming;

• Supports youth in Hamilton area through weekly contact using various methods of communication;
• Ensures all modes of contact are available and used (i.e.: phone, online messaging, email, etc.) to fit the varying needs of clients;
• Co-facilitate and support weekly activities, workshops and events for youth;
• Attends training and ongoing learning on the needs of young people in Hamilton, and how to best support them;
• Reports to Youth Programs Manager when needed, indicating trends and immediate needs of clients;
• Refers youth to resources for further support and referrals;
• Supports young people in Hamilton to form and maintain healthy relationships with their peers and community;
• Maintains a high level of confidentiality when working with sensitive and personal client, employee and contract information;
• Participates in mandatory organizational and departmental trainings and meetings;
• Maintains appropriate record-keeping in accordance with YWCA Hamilton’s policies and procedures, and confidentiality/privacy policies;
• Provides recommendations to strengthen existing policies or processes;
• Develops and nurtures meaningful internal and external working relationships and partnerships;
• Supports YWCA Hamilton mission, vision and values;
• Perform other duties as required.

WORKING CONDITIONS:

• Works up to 14 hours per week;
• Work schedule includes days, afternoons, evenings and weekends based on program need.

Qualifications

• Experience working with youth population is required;
• Experience working with BIPOC communities is required, preference given to candidates with lived experience;
• Experience working with 2SLGBTQIA+, or disability communities an asset;
• Understanding of the barriers affecting young people is required;
• Experience supporting peers (formal or informal) is an asset;
• Knowledge of Hamilton’s youth service organizations and resources is an asset;
• Ability to motivate and encourage participation from participants, while respecting limits and boundaries;
• Must be able to work from a feminist, anti-racist/anti-oppressive perspective;
• Committed to creating spaces for all women and gender-diverse youth, and can identify and mitigate barriers to participation, such as racism, ableism, classism, etc.;
• Excellent interpersonal and written communication skills;
• Must have current Standard First Aid and CPR certificate or willingness to obtain at own cost;
• Bilingual English/French or other languages an asset;
• Ability to work a schedule which includes days, early mornings, afternoons, evenings and weekends based on program needs;
• Must provide a current Vulnerable Sector Police check or willingness to obtain at own cost.

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.

Please Note: Personal information collected during the recruitment process will only be used for employment opportunities only in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered.

Thank you for your interest in YWCA Hamilton. Only those selected for further consideration will be contacted.

Please visit our careers page to see more job opportunities.