Certified Medical Assistant (CMA)

Certified Medical Assistant (CMA)

Department: Nursing 

Report To: Director of Nursing 

Position Summary: A Certified Medical Assistant (CMA) is responsible for providing medical 

care to the patients under the direction of a physician or healthcare provider.

Duties and Responsibilities: 

 Collection of selected data about the health status of a patient.

 Administer medications, vaccinations, and treatments as prescribed by provider

 Monitor and record patient vital signs and symptoms, communicating any significant 

changes to the healthcare team.

 Assist with diagnostic tests and follow up appointments, ensuring patients receive 

appropriate care.

 Maintain accurate and up-to-date medical records, ensuring confidentiality and 

compliance with regulatory standards.

 Provide care for each patient in a safe, comfortable, and private environment.

 Provide preventive care information/education that correlates with patient age, sex, and 

health issues.

 Maintain current knowledge of HEDIS/UDS Measures and review with every patient.

 Assist in wound care, dressing changes, and other routine medical procedures.

 Ensure the cleanliness and organization of patient rooms, equipment, and supplies.

 Adhere to infection control protocols and contribute to maintaining a safe and 

clean/sterile environment to prevent the spread of diseases.

 Participate in ongoing professional development and training opportunities to enhance 

medical skills and company development.

 Provide emotional support and education to patients and their families regarding 

healthcare procedures and self-care techniques.

 Collaborate with healthcare teams and other healthcare professionals to develop and 

implement individualized care plans.

 Effective, accurate patient documentation in real time.

 Assist with other duties/activities as assigned.

 Responds to emergency situations

All other Duties as Assigned 

Revised 12/02/2025

Skills and Qualifications: 

 Ability to administer a variety of treatments and medications as directed.

 Strong organizational and interpersonal skills.

 Ability to use various types of equipment for examination and treatment procedures.

 Ability to take and interpret vital signs.

 Ability to maintain quality control standards.

 Ability to identify problems and recommend solutions.

 Knowledge of the principles and skills needed for practical nursing to 

provide patient care and treatment. 

 Knowledge of examination, diagnostic, and treatment room 

procedures.

 Knowledge of medications and their effects on patients.

 Knowledge of common safety hazards and precautions to establish a 

safe work environment.

 Ability to react calmly and effectively in busy or emergency situations.

 Ability to interpret, adapt and apply guidelines and procedures.

 Ability to communicate effectively in person, by phone and in writing.

 Requires adherence to all policies and procedures, including but not 

limited to standards for safety, attendance, punctuality and personal 

appearance.

 Ability to establish and maintain effective working relationships with 

physicians, management and peers.

Requirements: 

 Current and active CMA certification 

 American Heart CPR certification 

 Experience in a clinical or healthcare setting.

 Strong organization skills and multitasking abilities.

 Proficiency in using electronic medical records (EMR) systems.

 Ability to work in a fast-paced environment, with focus on providing exceptional patient 

care.

 Compassion and patient-centered approach.

 Ability to prioritize workload.

 Attention to detail and critical thinking skills.

 Flexibility to work various locations and hours.

Revised 12/02/2025

Physical Requirements:

 Able to perform job duties in person and over the telephone. 

 Must be able to communicate clearly to patients in person and over the Telephone. 

 Requires occasional lifting, upwards of 15lbs, including assisting patients when required. 

Adequate

 Requires frequent bending, reaching, repetitive hand movements, standing, walking, 

squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly 

throughout a regular work shift. 

 Requires exposure to communicable disease and/or bodily fluids