Certified Medical Assistant
Position Summary
The MA/LVN/RN is a key member of the clinical care team, responsible for delivering high-quality, patient-centered care in support of providers and overall practice operations. The MA/LVN/RN ensures a safe, efficient, and compassionate environment that supports positive patient experiences and contributes to the overall effectiveness of the care team.
Qualifications:
Medical Assistant Certification, License in Vocational Nursing, License in Registered Nursing
If MA, in lieu of certification, Two (2)+ years working as a non certified medical assistant with relevant job duties
Active BLS CPR Certification required
One (1)+ years of back office clinical experience preferred
Key Responsibilities:
Prepare exam rooms and assist in patient flow to ensure efficient visit schedules
Obtain and document vital signs, patient histories, chief complaints, and screenings in the EHR
Administer medications, injections, immunizations, and treatments as ordered by providers
Assist or perform minor in-office procedures and specimen collection such as, bandage/splint/sling application, venipunctures, heel/finger pokes, caths, neb/albuterol txs, ear lavage, etc.
Administer and document IM, SQ, ID, NS, PO, PR, Eye, Ear, Topical meds as ordered by providers
Administer and document immunizations in EHR and Immtrac registry maintenance
Monitor and report changes in patient condition to providers or supervising staff
Ensure proper labeling, handling, and documentation of laboratory and diagnostic tests
Provide patient instruction regarding medications, procedures, follow-up care, and health maintenance
Ensure patients feel informed, comfortable, and supported throughout their visit
Support chronic disease management and patient education initiatives
Maintain accurate, timely documentation in the electronic health record (EHR)
Manage clinical inventory, restock supplies, and ensure proper equipment sterilization and safety
Conduct and accurately document telephone triage, including patient guidance, prescription refill requests, message-taking, and call routing utilizing Clear Triage Barton Schmitt protocols
Perform and document follow-up phone calls and progress checks as ordered by the provider
Process & document forms (e.g. school forms, letters, sports physicals, imm records)
Maintain lab equipment (quality controls, quality assurance standards, cleaning)
Stocking and organizing of all clinical areas (lab, patient exam rooms, vaccine area, med cabinet, supply closet)
Adhere to infection control, HIPAA, and OSHA standards
Participate in quality improvement, compliance, and continuing education initiatives
Performs other duties as necessary or in the best interest of the organization
Key Competencies:
Clinical knowledge: medical procedures, terminology, and protocols
Patient-centered care: compassion, respect, and responsive service to all patients and their families
Teamwork
Attention to detail
Strong written and verbal communication skills
Adaptability
Technical Proficiency: EHR, Microsoft, all clinical lab tools
Confidentiality & Compliance
Strong organizational skills
EEO/AAP Policy Statement
MD Pediatric Associates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
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