Volunteer Coordinator

POSITION SUMMARY:  The Volunteer Coordinator is responsible for all aspects of the Catholic Charities volunteer program. The coordinator will oversee the recruitment, placement, and orientation of volunteers, while ensuring that their roles are fulfilling and that they feel valued and involved. The Volunteer Coordinator is a key liaison between volunteers and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

1. Save Environment: Coordinate the Diocesan Safe Environment Program within Catholic Charities. Ensure all volunteers and staff comply with diocesan safe environment protocols and procedures. Maintain accurate records of volunteer compliance and certifications.
   
   
2. Volunteer Recruitment: Develop and implement strategies to attract new volunteers through various channels, including social media, community events, and partnerships with local organizations. Conduct outreach to schools, churches, and community groups to promote volunteer opportunities. Screen and interview potential volunteers to assess their suitability for various roles.
   
   
3. Volunteer Onboarding: Create and manage comprehensive onboarding processes for new volunteers, including orientation sessions and introductory materials. Ensure new volunteers are matched with appropriate roles based on their skills and interests. Provide ongoing support and guidance to new volunteers during their initial period of service.
   
   
4. Training and Orientation: Develop and present engaging and informative training sessions to equip volunteers with the necessary skills and knowledge. Create training materials, such as manuals, videos, and online resources. Schedule and conduct regular orientation sessions for new volunteers.
   
   
5. Volunteer Experiences: Design and implement unique and meaningful volunteer experiences that align with the organization's mission and goals. Organize special events and activities to create new volunteer experiences. Gather feedback from volunteers to continuously improve their experience. Prepare event recaps to share with stakeholders.
   
   
6. Volunteer Management Software: Oversee the use and training of VolunteerHub, our volunteer management software. Ensure all volunteer data is accurately entered and maintained in the system. Provide technical support and training to volunteers and staff on using the software. Prepare reports on volunteer hours served.
   
   
7. Reward Program: Create and manage a volunteer incentive program to recognize and appreciate volunteer contributions. Develop criteria for awards and recognition, such as Volunteer of the Month. Organize recognition events and ceremonies to celebrate volunteer achievements.
   
   
8. Engagement Opportunities: Develop and manage opportunities to increase volunteer engagement and retention. Organize regular meetings and social events for volunteers to build a sense of community. Implement strategies to keep volunteers motivated and committed to the organization.

OTHER OR SHARED RESPONSIBILITIES: Assist the Executive Director as requested.

THIS POSITION SUPERVISES: Volunteers

QUALIFICATIONS TO PERFORM THE JOB SUCCESSFULLY: High school diploma or equivalent, previous experience in volunteer coordination or a similar role, strong organizational and communication skills, ability to learn and become proficient in volunteer management software, and empathy, patience, and a passion for community service.

Other Skills Required: Excellent written and verbal communication skills, ability to work independently and as part of a team, ability to write professionally, and the ability to work in Microsoft 365 (Word, Excel, Outlook, Teams, PowerPoint).

Certificates, Licenses, Registrations: Valid driver’s license.

Physical Demands/Working Conditions: Ability to drive throughout the diocese for day and evening meetings and presentations, ability to work a flexible schedule as needed, ability to work during response to natural disaster. 

Other Requirements: N/A

The Diocese of Houma-Thibodaux is an Equal Opportunity Employer
and does not discriminate against applicants or employees by reason
of race, color, religion*, sex, national origin, age, disability, veteran
status, genetic information, or any other basis prohibited by applicable
law.
*The Diocese, in its sole discretion, reserves the right to require
“practicing Catholic” to be a qualification for a position.

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