Cashier/Host - Caesars Republic Scottsdale/Luna

Job Summary

The Cashier is responsible for accepting payment for food and beverages and making proper change for guests and fellow employees. He/she is also responsible for assisting the Host/Hostess in the prompt greeting and seating of all guests and assist servers as needed.

Education & Experience

• High School diploma or equivalent and/or related experience in a hotel or a related field preferred.

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must be able to multitask.

• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.

• Must routinely meet deadlines.

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

• Must be able to work with and understand financial information and data, and basic arithmetic functions.

Job Duties & Functions

• Approach all encounters with guests and employees in a friendly, service-oriented manner.

• Maintain regular attendance in compliance with HCW Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working (per brand standards)

• Comply at all times with HCW Hospitality standards and regulations to encourage safe and efficient hotel operations.

• Maintain a friendly and warm demeanor at all times.

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

• Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.

• Collect money and/or credit cards from guests and servers and make correct change.

• Operate the approved credit card machine.

• Prepare cashier report at end of shift.

• Pay out servers’ and service attendants’ tips, if applicable.

• Greet and seat guests at appropriate tables in a timely manner.

• Perform opening and closing duties according to established side-work checklist

• Be attentive of guests’ needs and assist in providing a pleasant dining experience.

• Properly take reservations for all outlets.

• Have a thorough knowledge of menus and current specials in all applicable outlets.

• Answer the phone according to standards.

• Communicate effectively and courteously over the telephone.

• Take a room service order according to hotel standards.

• Assist servers and host/hostess in the serving of guests, as needed.

• Ensure quality control of menus with regard to cleanliness and appearance.

• Attend meetings/training as required by management.

• Perform other duties as requested by management.