Cage Shift Manager

Summary

Under the direction of the Assistant Cage Manager, is responsible for the safe, secure and efficient operations of the Casino Cages. 

Job Duties

Oversees the daily Cage operations on the Casino floor for an assigned shift.  Enforces Casino regulatory rules and regulations, Casino internal controls and accounting controls in order to safeguard the company’s assets. Monitors business demands and makes necessary scheduling and staffing adjustments. Assists the Manager Cage with day-to-day operation of the Cages to include training, counseling, and supervision of employees. Establishes and maintains positive working relationships with all departments. Handles guest service and employee related issues with composure and professionalism. Performs other related duties as assigned.  Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment.  Promotes superior guest service.  Ensures compliance with all regulatory controls and the Pennsylvania Gaming Control Board.

Qualifications

Two years of Casino Cage supervisory experience in a high volume, complex Casino environment and basic computer input skills preferred.  Must have a thorough knowledge of Casino regulatory rules and regulations and Casino internal and accounting control procedures.  Must be able to work various shifts and flexible hours.  Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program.

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