Breakfast Supervisor

SUMMARY
Sets up, maintains, and breaks down the daily Continental breakfast buffet for guests. Maintains the breakfast area and food preparation area in a clean, orderly fashion.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Sets up, maintains, and breaks down the daily Continental breakfast buffet for guests. Ensures that food items meet the company and franchise standards and are attractively displayed.
• Prepares and sets up meeting room functions in accordance with the banquet function order sheets.
• Orders food items and supplies according to forecasted occupancy. Ensures that waste is kept to a minimum.
• Ensures hotel equipment, such as microwaves, coffee urns, and juice machines are maintained properly and sanitized.
• Follows safe food handling policies and procedures.
• Maintains the breakfast area in a clean orderly manner. Maintains the kitchen area in a clean sanitary manner. Ensures cleaning supplies and chemicals are used properly and all bottles are properly labeled in accordance with the chemical policy.
• Provides excellent customer service that goes above and beyond, to the hotel guests. Conduct themselves in a professional manner at all times. Observes the company’s 10-4 rule. Immediately addresses guests requests.
• Properly attired in uniform and nametag, in accordance with franchise and company grooming and uniform policy.
• Communicate with superiors and co-workers about the status of guest requests and assigned tasks.
• Provides safety and security for the hotel and it’s guests. Alerts staff and guests to unsafe conditions and follows the company safety and security policies. Observes and partakes of the hotel key control procedures at all times. Is familiar with the hotel emergency plan and is able to confidently participate in emergency training procedures. Observes guest and hotel confidentiality procedures. Uses the hotel safe lifting procedures. Reports all incidents and injuries to the appropriate supervisor.
• Provides input and ideas on the operation of the hotel. Participates in training initiatives and skill development.
• Completes any other task requested by a supervisor, including training new associates.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma preferred but not required.

CERTIFICATES, LICENSES, REGISTRATIONS

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.