Breakfast Attendant Marriott Hotel
Responsible for providing a safe and memorable food and beverage experience for our guests. This position requires weekends.
Job Duties
· Provides friendly personalized service to all guests.
· Maintains established par levels for food, beverages and service supplies. Takes inventory, reorders supplies.
· Receives merchandise, confirms it with the order, labels it (if necessary), and stores it in the proper location. Follows the First-in/First-out inventory management system to prevent unused and/or expired items.
· Adheres to all applicable company, brand, and local health department requirements.
· Prepares & arranges food & beverage items in an attractive, abundant-looking, organized, clean presentation in-line with company / brand standards. Continuously monitors and replenishes the buffet as needed.
· Maintains temperature control so that all hot/cold food is safe for consumption.
· Setup dishes/trays, napkins, utensils, cups and other service ware.
· Maintains cleanliness & appearance of dining & service areas arranges furniture, clears and cleans tables, cleans spills, removes trash.
· Breaks down buffet, properly disposing of food items that cannot be reused; properly stores reusable food items.
· Washes and stores serving equipment including utensils, displays, chafing pans.
· Cleans dispensers and equipment daily. Performs routine extensive cleaning per manufacturer's recommendations.
· Cleans service and dining area. Vacuum carpet, mops floor, wipes walls, etc.
· Additional duties may be added at any time at the discretion of management
· Consistently models the behavior of a Baywood Ambassador™ who:
· Maintains a professional image, including grooming, verbiage, and body language, at all times.
· Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact.
· Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.
· Fosters teamwork by offering assistance to others, as needed.
· Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
· Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.
· Recommends other Baywood properties to our guests, when appropriate.
Skills/Qualifications
· Educational/Vocational Preparation:
· High school graduate or equivalent preferred.
· Food Handlers Certification/Training preferred
Experience:
· Previous food service experience preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for food service experience
· Additional Skills:
· Ability to complete and pass a state or nationally recognized food safety program.
· Ability to communicate effectively, both written and oral.
· Ability to read and understand packaging labels, preparation instructions, manuals.
Physical Demands
· Walking and Standing: 98% (Must be able to stand for the entire shift, usually 8 hours)
· Must be able to carry 40 lbs. up to 25 feet.
· Sitting: 2%
· Bending, Stooping, Stretching: 50%
· Must be able to bend at the knees with up to 40 lbs., standing to an upright position.
· Lifting, Push/Pull: 50%
· Must be able to lift 40 lbs. to the waist, chest, and above the head.
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