Branch Manager (NOTE-Application must be complete for consideration)
OBJECTIVE: Responsible for the administration and efficient daily operation of a full-service branch office including; operations, lending, produce sales, customer service, and security and safety in accordance with the Bank’s objectives.
ESSENTIAL FUNCTIONS: The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function.
Branch Operations
· Supervise the operations area, such as teller and CSR personnel, while exercising good and timely judgement in the area; providing leadership and training in policies/procedures to support staff
· Help the teller/CSR side as needed; resolve staff issues as they occur
· Use discretion and independent judgement on matters of significance on a regular basis
· Help customers by answering questions; responding to request
· Prepare Performance Appraisals annually for support staff, if applicable
· Participate in bank functions / activities, some of which may be after normal banking hours
· Other duties and responsibilities as may be assigned
Lending
· Meet with applicants to obtain information for loan applications and to answer questions about the process, which could be after normal banking hours.
· Analyze applicant’s financial status, credit and property evaluations to determine feasibility of granting loans. Reject loan applications by explaining deficiencies to applicants. Review and update files as needed.
· Approve loans within specified limits by upper management and forward appropriate information to loan processors, attorney’s, appraisers, title insurance companies to be processed
· Complete loan contracts by explaining provisions to applicant; obtaining signatures and notarizations; collecting fees; which could be after normal banking hours
· Work with customers who are behind on their payments to avoid defaulting on those loans
· Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations
· Provide information for and support to external audits, compliance reviews, loan reviews, and regulatory examinations
Sales
· Maintain knowledge of Bank’s products and services in order to efficiently cross-sell
· Meet annual goals set by management as well as make business calls by phone or in-person to potential customers.
· Participate in community affairs to increase the Bank’s visibility and to enhance new and existing business opportunities
REQUIREMENTS/QUALIFICATIONS
Education and Experience: High school diploma or General Education Degree (GED) required. Associates or Bachelor’s degree preferred, but not required. Must have a general knowledge and experience in the operations of the Bank and its functions. Preferably 5+ years’ experience or its equivalent.
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills and Competencies:
● Must be able to supervise
● Proficient understanding of banking concepts and regulations
● Apply basic mathematical skills quickly and correctly
● Excellent verbal and written communications skills
● Proficient computer skills, knowledge in excel
● Outstanding organization skills
● Detailed oriented
● Ability to multi-task
● Ability to maintain confidential customer and Bank information in a responsible and secure manner
WORKING CONDITIONS
· Traditional retail office environment
· The noise level in the work environment is usually quiet
· Must be able to travel for business related matters
· Job cannot be performed from home
· Expected to be on bank premises prior to opening/closing
PHYSICAL DEMANDS
· Specific vision abilities required by this job include close vision and distant vision; Continuously typing and looking at a computer screen for a long period of time
· Continuously required to sit, talk or hear
· Frequently required to stand; walk and reach with hands and arms
· Occasionally required to lift and/or move object weighting up to 30 pounds
· Rarely required to lift and/or move objects weighting over 30 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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