Bell Attendent

Job Summary
Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to work closely with front desk operations.Primary responsibilities include: assisting guests with luggage, maintaining vehicle cleanliness, and concierge duties and to accommodate guests during their stay in an attentive, courteous, and efficient manner.

Job Duties & Functions
• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Eofficial Enterprises, Inc. standards, as required by scheduling which will vary according to the needs of the hotel.

• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
• Greet guests in a pleasant manner.
• Load and unload luggage carts.
• Escort guests to rooms.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver messages to meeting rooms.
• Deliver flowers and packages to guest rooms.
• Complete room changes.
• Maintain current listing of local and area attractions, special events and activities.
• Maintain list of local transportation guides, churches, sports arenas, etc.
• Assist housekeeping department with guest requests.
• Assists guests with pool needs and wrist bands
• Provide information, maps and directions as required.
• Open doors.
• Answer phones to assist guest service agents.
• Conduct house count by computer.
• Show guest rooms and suites as needed and emphasize company amenities.
• Other duties as required.

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