Awesome Administrative Assistant

Are You a Clever Duck?

Take a gander at this post…

Accent Inns Inc. is a BC-based hospitality company that is different in a good way. Here, we LEAD WITH LOVE, and our number one metric is the happiness of our staff, who we call our Fam-Jam. Our 2024 Employee Survey showed that 97% of our employees are happy to work here.

We have two hotel chains: Accent Inns, where there is a rubber duck in every room, and Hotel Zed, where we rebel against the ordinary. Our latest venture is ROAR, our live-fire restaurant in Tofino, BC. We are searching for an Awesome Administrative Assistant to join our flock of totally unique and fun-loving individuals to drive our business forward in the long term.

This role reports to the Manager of Executive Operations and will be key in creating an amazing environment at our Rebel Base (or corporate office). You will be responsible for managing the day-to-day needs of our office and supporting our executive team with administrative duties and tasks. A major focus of your role will be supporting our CEO, Mandy Farmer and founder, Terry Farmer with their day-to-day administrative and personal needs. This role will be key in elevating the performance and impact of Ducks ‘n Rebels across the organization.

Who We Are

Success attracts success and here you will be working with an extraordinary company. We are a force in the industry: 

• We have been named one of Canada’s Most Admired Corporate Cultures™ four years in a row.

• We received the Tourism Industry Association of Canada’s Business of the Year award for the outstanding growth of our business.

• We received Employer of the Year award from Tourism Canada

• We have doubled our revenue and tripled our profits in the last nine years.

• Our owner and CEO, Mandy Farmer, was named Hotelier of the Year by Hotelier Magazine and RBC Women of Influence Entrepreneur of the Year. 

Key to our success is living by our four Core Values every day:

• Be Real

• Have Fun

• Make Everything Better

• Have Each Other’s Backs

Benefits & Work Perks  

We cover 100% of medical and dental premiums, PLUS you get free mental health benefits. We also have a bunch of Work Perks just for you:  

• Free nights at any of our hotels + discounts for your friends & family  

• Live your Best Life fund (we’ll help pay for courses that’ll make your life better, whether or not they’re related to your role with us)  

• Employee purchase program so you can get sweet deals on everything from electronics to linens  

• Executive leadership development and coaching

Salary: $53,000 - $64,000

And these are just a few!   

What the Role is Quacked Up to Be 

We are seeking a highly organized and proactive Administrative Assistant to support our CEO, Mandy, and Founder, Terry, and ensure the smooth operation of our office, known as Rebel Base. This role will involve a variety of administrative, personal, and management tasks, including scheduling, correspondence, record-keeping, overseeing the office environment, and running errands. The ideal candidate will be a multitasker with strong communication skills and a keen attention to detail. This role requires a high degree of confidentiality due to the nature of information and work you will be supporting. 

In your first 3 months, you will…  

• Work with the Manager of Executive Operations to understand the flow and cadence of Rebel Base inventory needs. 

• Start working with Terry and Mandy to understand their needs and expectations.

• Begin to develop a plan with your manager and Mandy on how best to support Mandy and Terry moving forward. 

• Get familiar with how we use Microsoft suite for scheduling and collaboration and make any suggestions on how to improve these workflows. 

• Run your first Rebel Base event (lunch, games, etc.)

• Work with our Finance team to understand our current processes around expenses and invoicing. 

• Support the Care Bears with administrative duties as needed (travel, event booking, expenses).

In your first 12 months, you will…

• Have developed trusting relationships with your stakeholders (i.e. Care Bears, Directors, etc.)

• Have successfully managed multiple events at Rebel Base.

• Created a warm and welcoming environment for all employees at Rebel Base. 

• Taken full ownership of Rebel Base to ensure its smooth operation. 

• Manage various internal calendars to support planning cycles for the entire organization. 

• Be managing the day-to-day administrative and personal support for Mandy and Terry. 

• Have developed new processes to create efficiencies in your role.

• Have supported the execution of our flagship events with the Manager of Executive Operations (ex: Culture Fest).

This exciting role will be key in ensuring FUN is had at Rebel Base and that all Ducks ‘n Rebels feel welcome. You will be required to be in-office 5 days a week with the occasional need for travel. 

What to expect from us?

Application: We will do our best to review and respond to all applications.

First Interview (30min): You will meet with Laura, our HRBP, to discuss your experience, role and impact at a high level. 

Second Interview (60min): You will meet with Noah, our VP of People & Culture, and Morgan, our Manager of Executive Operations to discuss the role in more detail, assess technical ability and dive deeper into your experience. 

Third Interview (60min): You will meet with Chris, our President to connect on Care Bear expectations, confidentiality, and value alignment with the organization.  

Meet & Greet (45min): You will sit down and meet with Mandy, our CEO to discuss your process, how you two will work together, and to learn more about Mandy’s work style and expectations. 

Offer: This is where we get to pop the champagne (or sparkling non-alcoholic apple cider) to celebrate joining our crew of Ducks ‘n Rebels!

Answer the Call

If this sounds like the job you, hit that Apply button and don't forget to write a note about why you want to work with us!

Don’t feel like you meet every requirement? Studies show that women are less likely to apply to roles because they don’t match the job posting 100%. If this posting sounds like an exciting opportunity for you, we encourage you to apply. Our Commitment to Diversity & Inclusion -We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We endeavor to ensure marginalized groups are represented: Black, Indigenous, people of colour, and LBGTQ2S+ communities.

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