Assistant Store Manager

As an Assistant Store Manager at Urban Furniture Outlet, you will partner with store manager and ownership to manage the daily operations of the facility.  Ensure prompt and thorough problem resolution to ensure customers experience a top quality shopping experience from start to finish. Assistant manager is also responsible for managing staff on duty to ensure staff is on task and held accountable for their daily performance.

General Accountabilities:

 Resolve customer complaints regarding sales/service

Review daily sales orders for thoroughness and accuracy, attach purchase orders as needed

Run end of day reports and calculate daily sales, financing, and refund totals as needed

Sales focused, encourage team to meet store goals

Participate in training activities and mentor sales/warehouse team to achieve store goals

Create purchase orders, receive purchase orders, and request credits from vendors as needed

Review delivery manifest/sales orders/Google calendar to ensure proper scheduling of deliveries

Review financing contracts/payments for accuracy and apply financing payments

Manage Inventory manage product supply/demand, make stock adjustments (i.e. as-is to stock, etc) as needed, run inventory checks periodically to ensure accuracy

Ensure safe and clean store environment and help maintain quality service, manage store supplies and order as needed

Manage staff needs, delegate tasks to sales/warehouse team as needed to ensure proper coverage and task completion

Hold staff accountable for daily performance, ensure good time management and task completion

Perform as Manager on Duty when Manager not present, Manager on Duty responsible for staff and store when Manager not present

Key Competencies:

Strong Communication Skills

Organized, Good Time Management

Good Conflict Resolution Skills

Ability to work well with others, a team player

Solution focused

Willingness to see big-picture when making management decisions

Computer Competent

Basic accounting skills

 Qualifications:

At Minimum a H.S. Diploma

1-3 Years Retail Sales and/or Management Experience

Bilingual – Spanish/English Preferred

Previous Furniture Sales Experience Preferred/Not Required