Assistant Store Director

Job Description

The Assistant Store Director position must observe and enforce all store rules and company policies and actively support the Store Director. He/she is responsible to perform all duties of the Store Director in his/her absence and contribute to the profitable operation of the store. He/she must be able to handle customer complaints and ensure that all store personnel are courteous to customers. Daily operations can include customer service, sales, and inventory control. Implements and reviews store policies and procedures.

Requirements & Skills

·         Ability to develop and train the workforce, build relationships, utilize skills of workforce most appropriately.

·         Ability to merchandise effectively.

·         Ability to provide outstanding customer service.

·         Ability to maintain a fair, consistent set of standards as they apply to the workforce.

·         Ability to adjust priorities and manage time wisely in a fast-paced environment.

·         Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understands the material, and provides instructions to Department Managers and associates.

·         Ability to work a full-time schedule including nights, weekends, and holidays.

·         Availability to work the hours necessary to open and/or close the store.

·         Strong interpersonal, communication, organization and follow-through skills.

·         Availability to travel, as needed.

·         Strong understanding of all phases of store operations in a retail environment.

·         Must possess excellent communication skills (both oral and written), good leadership and interpersonal skills.

·         The ability to get along with customers, vendors, suppliers and associates, and must be able to motivate and lead others.

·         Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markups, percentages, and volume.

Qualifications

·         Retail management experience preferred.

·         Working knowledge of computers required

·         Bilingual (Spanish & English)