Assistant Manager/ Shift Manager

Hello Job Seekers! 

Tropical Grille is currently seeking an Assistant Manager or Shift Manager for our Clemson location. Assistant Manager- salary (50 hour) position, or Shift Manager- hourly position, depending on availability and experience.

Candidates must have a Positive Attitude, High Energy Level, Strong Attention to Detail, Reliable Transportation to and from work, Professional Demeanor, Be Guest Focused, Have Excellent Communication Skills and a Genuine Passion for Pleasing People. Salaries are competitive and can be generous for qualified candidates, and full-time employees can enroll in healthcare if desired. The ideal candidate must have a full availability, reliable transportation and a hunger for a challenging and rewarding work environment. We are assessing future leaders for our next locations as well as looking to empower our strongest candidates to move up and develop our current units.

If you or someone you know is sure they will be a good fit and can demonstrate all of the above please have them reply to our posting!

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Lead your team to success.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality.
• Organize and supervise shifts and stay at prescribed labor budgets.
• Appraise staff performance and provide feedback to improve productivity.
• Conduct staff evaluations on time and completely.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations. (DHEC)
• Manage restaurant’s good image and suggest ways to improve it.
• Able to work 50 Hour weeks.
• Standing 80% of your work day
• Control operational costs and identify measures to cut waste.
• Create detailed reports weekly and conduct daily store audits.
• Promote the brand in the local community through word-of-mouth and events.
• Train new and current employees on proper customer service practices.

Requirements

• Assistant General Manager Position- A minimum of 1 years proven work experience as a Restaurant Manager or managerial position in another field with prior restaurant experience.
• Shift Manager- 6 months leadership experience in a restaurant environment.
• Strong food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and front staff.
• Reliable transportation.
• Familiarity with restaurant management software, like MobileBytes, Heartland Restaurant and others.
• Strong leadership, motivational and people skills.
• Acute financial management skills
• AS degree in Business Administration; hospitality management or culinary schooling is a plus.
• 3 Strong Supervisory references will be required.

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance