Assistant Manager

NGE is a large, successful IHOP Franchisee and we are seeking Assistant Manager to join our team!

What do you pursue in your career path? An opportunity for growth? A chance to succeed? A fun, exciting social environment? Blending all those together is the difference between a good job and a great career.

Manage all areas to achieve positive and consistent sales growth while meeting or exceeding company goals in all profit and loss categories.

Manage entire operation of restaurant during scheduled shifts, which include daily decision making, consistent staff support, positive and consistent guest interaction, proper scheduling and planning while upholding standards, consistent excellent product quality and maintaining high levels of cleanliness and sanitation.

Provide employees with consistent and appropriate feedback to facilitate their development and enhance the overall operation. Ensure that all employees adhere to the company's uniform standards.

Perform line checks in the galley throughout the shift to ensure proper specifications on weights, temperatures, cleanliness and organization.

Delivers exceptional customer service to all customers acting with a "customer comes first" attitude and creating the "NGE Way" environment in every station.

Coach and mentor team members to ensure employee’s success on the job and guest satisfaction. 

Model professional behavior while creating a warm, fun, friendly, and hospitable atmosphere that encourages people to do their BEST. 

Occasionally assist with category job duties (bussing, serving, host, grill line, etc), as needed. (All state and federal labor laws apply). 

Assist with building store sales, by ensuring complete and timely execution of corporate & local marketing programs.

Effectively manage the restaurant within the policies and company guidelines while ensuring 100% guest satisfaction at all times. 

Ensure OSHA, local health and safety codes, and company safety and security policy are met.

Enforce safe work behaviors to maintain a safe environment for both guests and crew members. 

Monitor daily activities to ensure quality food and cleanliness standards.

Qualifications

Excellent communication skills 

Strong interpersonal skills and conflict resolution abilities

Strong planning and organization skills 

Dedication to providing exceptional guest service 

Strong analytical/problem solving skills

Exceptional team building capability 

Basic business math and accounting skills 

Basic personal computer literacy 

Ability to manage multiple projects 

Ability to be a role model in employee appearance and presentation 

Available to work a variety of shifts and weekends

Requirements

High School diploma or equivalent 

Prior leadership experience preferred, but not required 

A minimum of 2 years prior experience in a family, fast-food, or casual dining restaurant is preferred 

Must have a valid driver license.

Must have a vehicle to take cash deposits to the designated local bank.

Must be able to travel to business meetings and other locations as needed.