Assistant General Manager

The Staybridge Suites – Racine Mount Pleasant has an exciting opportunity for an experienced Assistant General Manager for a brand-new property!

The 88 suite extended stay property is located at 7430 Washington Ave. in beautiful Mount Pleasant, WI. Opening soon, the hotel will be the premier extended stay property in the market.

The Assistant General manager is responsible for all aspects of operations at the hotel and provides support to the General Manager.

Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotels mission, guests, employees and owners satisfaction.

ASSISTANT GENERAL MANAGER DUTIES AND RESPONSIBILITIES:

• Assist the General Manager in his day to day operations.

• Assigns duties to and performance to ensure adherence to hotel policies and established operating procedures.

• Provides training to staff including Front Desk and Housekeeping.

• Monitor the guest feedback on Trip Advisor, OTA's etc. and hotel GSS scores.

• Receives and resolved or assists the General manager in resolving guest complaints and service recovery process.

• Interviews new hotel staff and completes all new hire paper works.

• Review employee performance and conducts personnel actions such as disciplinary actions and terminations.

• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Ensures the objectives and goals of Marriott and property owners work together to achieve brand positioning and success.

• Performs daily, weekly and monthly property inspections.

• Ensures property, grounds, physical plant and work areas maintained to standard.

• All Other duties as assigned by the General Manager or Management.

PREREQUISITES:

Strong management skills, ability to appropriately assign or delegate work and authority to others in the accomplishment of goals. And provide coaching, advice and assistance as required.

2 Years minimum - Hotel Experience

Available to work when needed, including weekends, holidays, and nights.

EDUCATION:

A university degree or diploma in hotel management or a related field preferred, but not required.

EEO/AA Employer Disclosure: Legacy Hospitality Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.