Assistant Front of the House Supervisor- Lodge Retirement Community

Job Description: The Assistant Dining Room Supervisor is responsible for overseeing the dining room operations in a senior living community, ensuring that meals are served in a timely and efficient manner, and maintaining a high level of customer service. The supervisor will manage a team of servers, ensure that the dining area is clean and organized, and monitor inventory levels.

Responsibilities:

• Manage and supervise dining room staff, ensuring that they are trained and adhere to policies and procedures

• Monitor inventory levels of food and supplies, ensuring that orders are placed in a timely manner

• Ensure that the dining room is clean and organized, and that tables are set up properly

• Ensure that meals are served on time, and that food is of high quality

• Greet residents and guests, and ensure that they have an enjoyable dining experience

• Monitor resident satisfaction and address any concerns or complaints in a timely manner

• Collaborate with the culinary team to create menus and special events

• Ensure that all equipment is functioning properly and report any issues to the maintenance team

• Maintain a safe and healthy environment by following sanitation and safety procedures

• Attend meetings and trainings as required

Qualifications:

• High school diploma or equivalent; some college coursework preferred

• Minimum of 2 years of experience in a supervisory role in a dining room or restaurant setting

• Excellent communication and customer service skills

• Strong organizational and time management skills

• Ability to work in a fast-paced environment and make quick decisions

• Basic computer skills, including Microsoft Office and email

• Ability to lift up to 50 pounds and stand for long periods of time

• ServSafe certification preferred

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.