Catering Event Supervisor

Benefits:

At VIVÂMEE Hospitality we believe our teammates are the most important investment we can ever make. Benefits of this role include: career advancement opportunities, a positive/growth mindset work culture, free golf, health benefits, 401K, company purchased life-insurance, discounts on VIVÂMEE resort stays, merchandise, and meals. MOST IMPORTANTLY, we offer a community of teammates just like you. We seek to only attract: positive, driven, and caring teammates who already live by their own code of standards in alignment with our VIVÂMEE Virtues. We believe this positive culture is the greatest benefit our team can offer to new teammates. You will be welcomed here!

Summary of the Role and Responsibilities: The Catering Event Supervisor is a pivotal role that will be responsible for assisting the Venue Coordinator and Wedding Assistant in front-of-house (FOH) staff and timeline management during event days. This role will assign and monitor FOH duties, ensuring all VIV MEE standards of excellence are met. They will also be responsible for proper close out of event spaces.

The Event Supervisor will also work closely with the Assistant Director of Catering Operations to ensure quality team performance through supporting training sessions, monitoring team performance during event days.

Responsibilities:

• Promote and portray the VIVÂMEE Values
• Know, understand, and adhere to company established policies and procedures.

Event Quality & Guest Delight:

• Possess exceptional attention to detail and an eye for design.
• Takes initiative to greet guests in a friendly and warm manner and ensures all needs are met. Observes guests to fulfill any additional requests.
• Assigns event day duties to FOH team and leads steps of service; ensures all FOH team members are ready for service.
• Assists Venue Coordinator in ensuring event spaces are set to standards, including but not limited to proper station set up, guest table appearance, venue cleanliness and ambiance.
• Notify Venue Coordinator and/or (Manager on Duty) MOD when staff is late or “no shows”.
• Ensure all events are executed at the highest standards set by protocol.
• Ensure that safety and security procedures are followed.
• Model and communicate the VIV MEE Mission, Virtues and Values.

Leadership and Mentorship:

• Ensure 100% participation of all catering teammates in weekly VIV MEE Virtues Training in order to maintain the unique version of hospitality that VIV MEE has promised to our guests and teammates.
• Provide superior leadership, team building and mentoring to the FOH catering team.
• Facilitate a safe work environment. 
• Work closely with the Assistant Directors of Catering Operations to review and set up training material, goals and sessions.
• Enforce standard operating procedures (SOPs) for FOH catering division.
• Attend scheduled training sessions as required.

Facilities and Oversight

• Display awareness and compliance with security, safety, emergency and energy procedures.
• Follow all steps of service, design, set up and breakdown.
• Notify Venue Coordinator and/or Assistant Directors and Director of Operations of any facilities issues.
• Ensure inventory is properly managed and handled by FOH team..
• Ensure proper close out of events, including but not limited to, clean up of all event spaces, equipment storage, lights, temperature settings, locked doors, sending event notes to Assistant Directors and Director of Catering Operations.

About Renault: Renault Winery Resort is a National Treasure with a history and reputation that extends across America and reaches back in time to its 1864 founding. Renault is the prototype of all current and future VIVÂMEE Resorts.  Renault offers numerous ways for guests to experience connection. We have curated culinary experiences, wine tasting events, luxurious guest rooms, hands on workshops, music events, festivals, golf, and connection with nature.  Our Catering & Events are central to our entire business operation. We especially cherish the trust that brides and families invest in us to deliver on their holistic wedding experience. Weddings are the pinnacle expression of our mission and we seek to improve our design, delivery and overall experience for the bride as well as the entire wedding party.  

The culture at Renault Winery Resort is built on our shared core VIVÂMEE Virtues of: JOY, HUMILITY, & MINISTRY. JOY means that we are a true team made up of teammates who sincerely enjoy serving others and winning together. For us HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. Our version of MINISTRY means we want our hospitality to become a true gift for our guests. We have the power to transform our duties from merely a task to be completed into a means to show love for our guests. We believe this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that candidates are inspired to grow in these VIVÂMEE virtues in order to be a part of this wonderful team.

Disclaimer

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”

Renault Winery Resort is an Equal Opportunity Employer.  In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

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