Arcade Attendant

Summary

Arcade attendants are responsible for providing excellent customer service while assisting customers with game play, assisting with game play problems, serving the prize redemption area, and maintaining the physical appearance and safety of the arcade.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist guests redeem tickets for prizes.
• Assist guests with game play and game play problems.
• Help stock, display, and organize prizes. Keep prize displays full, clean, and presentable to guests.
• Sell arcade cards, Hologate passes, and Dark Ride passes to guests.
• Responsible for operating POS and Arcade systems.
• Must be able to use the required arcade equipment efficiently and safely.
• May be responsible for repairing games at different heights and levels.
• Responsible for maintaining an environment that is both safe and pleasant for arcade guests.
• Performs other tasks and/or related duties as assigned or required by management and supervisors when necessary.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be 16 years of age or older.
• Ability to properly and safely operate equipment used.
• Ability to communicate effectively with public, guests and staff members.
• Must be firm, fair, consistent and courteous in order to gain the respect and cooperation of the public.
• Positive attitude in order to fully cooperate with other staff in a team effort, and adhere to rules and regulations to ensure successful operation of a facility.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform routine physical activities that require considerable use of arm/legs and entire body movement, such as bending, crouching, handling, kneeling, lifting (up to 50lbs), twisting and walking.
• Ability to effectively work at different heights.
• Works in tiring or uncomfortable positions for long periods of time.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to work in team environment as a team member and as team leader.
• Must work in environmental conditions that include, but not limited to: Wet and humid environments, Moderate to loud noise level within the park, Indoor environmental conditions with up to 90% humidity and temperatures ranging from 70F to 120 F, and Exposure to chemicals, fumes, dirt, odors, waste, and dust
• Uniformed position.