Administrative Assistant - Housing North
Ability Matters is seeking a dynamic Administrative Assistant to support our team. The successful candidate will be responsible for a wide range of administrative tasks, including scheduling meetings and data analysis, to ensure the smooth operation of our programs and services. This role will also provide 20-25 hours of direct services to individuals with developmental disabilities. This role requires compassion, patience, and a commitment to inclusivity.
Job Title: Administrative Assistant
Supervisor: Housing Director
Schedule: 40 hours/week – 2nd Shift and Weekend Availability REQUIRED
Work Locations: Field-based, supporting individuals in their homes and community settings.
Summary:
This position will provide direct support to individuals with disabilities while also assisting with administrative tasks to ensure the smooth operation of our programs and services.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Schedule appointments, meetings, shifts, and maintain calendars for the Ability Matters team.
Conduct data analysis, utilizing software tools and AI applications to derive insights and facilitate decision-making.
Provide training on current and new software systems to staff, ensuring their proficiency and effective utilization.
Ensure interoperability and functionality between various computing systems, both Apple and non-Apple hardware.
Communicate effectively with team members, stakeholders, and individuals served by the organization.
Implement and track training programs, ensuring staff adherence to protocols.
Oversee the implementation of software and hardware solutions aligned with organizational objectives.
Import, manipulate, and analyze data for reporting purposes using spreadsheets, graphs, and report software.
Proficiently operate databases and employ data retrieval methodologies for analysis and reporting.
Assist in project management activities, aligning technological solutions with Ability Matters goals.
Demonstrate strong analytical and problem-solving skills, addressing technological challenges efficiently.
Exhibit excellent written and oral communication skills, translating technical information into user-friendly language.
Interact with families and staff, delivering high-quality customer service and support.
Collaborate effectively in a team-oriented environment, contributing to a positive and inclusive workplace culture.
Provide 20-25 hours of billable services per week with consumers.
Other responsibilities as needed.
Qualifications:
Preferred 4-year degree and a minimum of 2 years of relevant experience.
Proven experience in overseeing the implementation of software and hardware solutions. Proficiency in importing, manipulating, and analyzing data for reporting purposes.
Strong understanding of database operations and data retrieval methodologies.
Project management skills, ensuring alignment with organizational objectives.
Excellent analytical and creative problem-solving abilities.
Exceptional written and oral communication skills.
Strong interpersonal skills, with an empathetic approach to serving individuals with disabilities.
Detail-oriented with the ability to prioritize tasks effectively.
Highly self-motivated with the ability to work both independently and collaboratively.
A customer service orientation with a focus on supporting families and staff.
Physical Requirements:
Duties performed typically in an office setting but will also include providing services to individuals with developmental disabilities in the community and recreational areas. Frequent walking, standing, stooping, kneeling, crouching, equipment and/or material may be required. Other physical activities may be required.
Prolonged periods standing and walking within the community and other recreational activities.
Must be able to lift up to 45 pounds at a time.
Must be able to assist individuals who have physical difficulties.
Must be able to kneel, sit, stand, crawl, push, and pull to assist and teach students throughout the day.
Environmental Conditions:
(a) Some air-conditioned buildings. (b) Some exposure to weather extremes. (c) Ability to tolerate varying noise levels. (d) Exposure to anti-social behavior. (e) Exposure to bodily fluids (f) Ability to tolerate stressful situations.