Front Desk Receptionist/Concierge (Full-time)
The Front Desk Receptionist/Concierge is a greeter to all visitors, residents, and their guests.
Duties include:
· Greet and extend a prompt, warm and inviting welcome to all visitors.
· Answer telephone calls in a friendly and professional manner.
· Maintain a clean and neat reception area.
· Perform multiple tasks simultaneously in a fast-paced, high-volume environment.
Primary responsibilities:
Respond to all calls following proper telephone etiquette and taking detailed messages when appropriate.
Ensure that messages are relayed promptly to the intended person.
Offer refreshments to visitors and make them feel welcome and comfortable.
Assist with numerous other duties that are assigned by other departments.
Coordinate appointments and reservations as necessary.
Receive and distribute packages.
Ensure lobby entrance is tidy and clean.
Qualifications
Excellent customer service skills
Strong organizational and time management skills
Strong problem-solving and multi-tasking skills
Mature, cheerful personality
Knowledge Requirements
Must have minimum high school degree
Telephone etiquette and customer service experience
Proven office management, administrative or assistant experience
We look forward to interviewing you for the full-time Front Desk Receptionist/Concierge position at TownView soon. Apply today!