Administrative Assistant
· The Independent Living Assistant provides administrative support to the Director of Marketing & Independent Living. Responsibilities include customer service, assisting with tours, preparing mailings and packets, ordering supplies, filing and creating a welcoming environment for residents of a non-profit senior living community. This is a Part-Time position Monday-Friday from 9a-3:30p.
· Essential Functions:
· • Perform customer service and receptionist functions by responding to telephone, email and face to face questions from residents, family members and employees and directing to the appropriate person if needed
· • Assemble new resident packets, ensuring information is current
· • Distribute notices and other forms of written communication to residents in Luther Park Apartments and Rose Glen
· • Conduct tours of the Luther Park Apartments and Rose Glen for potential new residents/families
· • Maintain up-to-date paper and electronic resident files
· • Sell meal tickets and maintain log of revenue and tickets sold
· • Develop, access and print documents and reports as requested
· • Order supplies for activities and office operations
· • Contact residents or their responsible party when payment has not been received by due date
· • Attend in-services and complete education as assigned
· • Provide back-up support in the absence of the Director of Independent Living
· • Other duties as assigned by the director
· Requirements:
• Must be able to pass a background check and post offer physical, urine drug screen and TB test
• Experience in senior living, hospitality industry and/or property management
• Knowledge of MS Office products including Word, Excel and Outlook
• Ability to building effective working relationships with people of all backgrounds
• Excellent verbal and written communication skills
• Self-directed and ability to work independently
• Support of Luther Park Community’s mission, vision and core values
• Digital Marketing experience preferred
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