Administrative Assistant - Grande Shores Resort

Administrative Assistant

Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guest that exceed expectations.

Availability between 8AM-6PM

Job description – We are looking for an administrative assistant to aid the General Manager in their day-to-day duties. The ideal candidate is self-sufficient, organized, and has exceptional verbal and written communication skills.

Job responsibilities include but are not limited to:

• Support daily administrative needs and represent the GM of Resort Operations internally and externally.
• Administrative tasks: managing schedule, managing guest inquiries, merging and completing tasks, tracking update on task list for all directors’ report of the GM of Resort Operations.
• Prepare daily deposits, research over/shortages and deposits to the bank.
• Respond to all surveys via Fetch, and Engineering Program regarding guests stays. 
• Answer and filter all incoming phone calls with a warm, personalized greeting.
• Take ownership of responsibilities and tasks, maintains accountability for all actions and interactions.
• Assist with property tours, room inspections, this position requires walking around the property.
• Ensure the physical office environment is neat and organized at all times. 
• Order and track office supply ordering and efficiency of all office tools.
• Create positive relationships with other departments to ensure success of all guests and groups.
• Support managers and leadership with organizing regular monthly events, meetings. 
• Adhere to all SOPs for department and Resort.
• Remain flexible and focused. Welcome new tasks, training and responsibilities as assigned.
• Be a positive contributor and success of the team.
• Proficient in all Microsoft Office applications, QuickBooks, word, excel, power point.

Requirements:

• Strong interpersonal, verbal, and written communications skills
• Computer knowledge (Excel and Word)
• Data entry skills – well organized – able to multitask – Accurate and attentive to detail
• Strong written and spoken English skills
• Previous experience in a similar work setting
• Basic hotel product knowledge, i.e. staffing, operations, safety, security, terminology, and hotel policies
• Basic knowledge of the hotel structure/layout and how all departments interact

Qualifying team members may enjoy the following benefits -

• Weekly Pay 
• Medical insurance
• Vision, Dental, Disability, Life, Critical Illness, Accident Insurance
• Paid vacation
• Bereavement leave
• 401k Plan (matched)
• Referral Program