ACTT PROGRAM ASSISTANT

ESSENTIAL DUTIES: 

1. Maintains the following:

• Calendar of meetings 

• Client Blog (ACT)

• Office, conference room: and other common areas, ensures they are clean and presentable

• Client and employee confidentiality

• Company Cars for ACT use, including sign in and out, maintenance needs, and gas receipts

2. Completes administrative tasks in a timely manner to include but not limited to coordinate of care efforts and faxing, consumer calendar creation, and monthly insurance verification checks on all active ACT consumers.

3. Greets incoming and outgoing clients, staff or visitors and maintains professionalism at all times.

4. Answers phones, takes accurate messages, independently responds to inquiries from the public, gives information, and schedules appointments.

5. Participates in training and seminars related to job responsibilities as requested by the supervisor.

   6. Organizing, coordinating, and monitoring all non-clinical operations of the ACT Team,

including:

• managing medical records;

• operating and coordinating the management information system;

• maintaining accounting and budget records for beneficiary and program expenditures; and

7. Entering and tracking team performance and beneficiary outcome data, as well as running

reports on such data.

8. Providing support to the team by receiving calls and responding to office walk-ins, triaging and coordinating communication between the team and individuals; and

9. Actively participating in the daily team meeting, assisting with organizational record keeping and scheduling activities.

10. Other tasks as assigned by the supervisor or leadership staff.

POSITIONS SUPERVISED: N/A

LEVEL OF EDUCATION/TRAINING/QUALIFICATIONS: 

1. HS diploma or equivalent

2. Strong organizational and administrative skills, accurate typing with excellent grammar and proofreading skills. 

3. Proficient in technical writing and strong English verbal and written communication skills.

4. Familiar with document control, scanning, uploading and emailing. 

5. Must be able to work independently, make routine decisions, prioritize, and multitask.

6. Demonstrate skills in database management and record keeping.

REQUIRED CERTIFICATION/LICENSE:  N/A