Activity Facilitator

Organization Overview:

At Vivo, we're on a mission to raise healthier generations in Calgary and beyond. We want Canadians of all ages to achieve their optimal health at home, school, work and play. We're creating local, evidence-based solutions to support individuals and whole communities be more active and connected by charting a course to make 10% shifts - shifts in people's lifestyles, shifts in the care and design of communities and shifts in decision making at organizational and government levels.

Role

As an Activity Facilitator, your primary responsibility is to ensure the smooth execution of birthdays and events, with a focus on assisting with set-up, overseeing guest activities, and ensuring a clean and safe environment. This role involves coordination, organization, and a high level of customer service.

Position Availability: Part-Time

Friday: 5:00pm-10:00pm (Times shown are the hours which an activity/event could be held depending on the package) – Shift will vary per booking

Saturday: 8:00am- 9:00pm (Times shown are the hours which an activity/event could be held depending on the package) – Shift will vary per booking

Sunday: 9:00am- 9:00pm (Times shown are the hours which an activity/event could be held depending on the package) – Shift will vary per booking

Professional Development Days – 8 hour shift as needed

Statutory holidays – 8 hours shift as needed

Reports to: School & Camps Manager

Key Responsibilities:

Set-Up and Pre-Event Preparation:

• Collaborate with fitness staff to set up the event space, ensuring it is organized and ready for guest arrival.

• Verify that all equipment, decorations, and amenities are in place according to the event plan.

• You may have to Guide External balloon decorators and accept internal Catering Orders

• Assist with room layout and arrangement to meet the specific needs of each event

Guest Arrival 

• Welcome guests upon arrival and provide a brief orientation, highlighting event activities and safety guidelines.

• Ensure guests are aware of the clean-up procedure and go over the checklist with them.

Clean-Up Oversight:

• Supervise and assist guests in adhering to the clean-up procedure at the conclusion of the event. Reach out to housekeeping on the radio once event has been tidied to tend to the floors.

• Confirm that the event space is returned to its original condition and immediately report any damages or issues to the Events Coordinator including evidence as required. Radio any additional departments of the completion of the event if necessary.

Administration:

• Conduct a thorough inspection of the event space before and after each event to assess potential damages. Report to the Events Coordinator any damages or evidence of damage.

• Recognize and complete incident reporting

• Maintain and complete electronic health and safety checklists

Bouncy Castle Activities:

• Host events involving bouncy castles, ensuring a safe and enjoyable experience for guests.

• Oversee the sanitization process of the bouncy castle, adhering to hygiene standards.

• Monitor and enforce safety rules and guidelines during bouncy castle activities.

• Ensure that safety protocols, especially regarding bouncy castle usage, are strictly followed.

• Monitor and enforce limits on the number of participants in the bouncy castle and other activities.

Birthday Events:

• Coordinate and host birthday events in outdoor settings, such as parks.

• Organize and lead activities and lawn games for guests.

• Facilitate play lab activities, ensuring a fun and engaging experience.

Classroom

• Host will engage guest(s) upon arrival and orient the guest(s) to the nearby environment and facilities.

• Host will ensure all cabinets and storage room door in classroom are locked.

• Host will ensure accessible doors are activated.

• Host will ensure the birthday cart is available and accessible to the guests.

• Sanitize all tables, chairs, and key entry points.

• Indoor Park Facilitation

• Collecting and documenting insights and data into the indoor park to ensure safe play amongst families and participants

• Engaging children in structured and unstructured play using resources, equipment, and materials available.

• Educating and supporting children to participant in a manner that is appropriate and fun while allowing children to reach their potential.

 Entertainment and Engagement

• Host and engage guests in entertaining activities throughout the event.

• Ensure that all participants are involved and having a positive experience.

• Host will check in with Guest(s) every 20-30 minutes during the party package time and will let the Guest(s) know how to reach out if needed

• Offsite Community Events

• Organize, set up, engage and take down activity at offsite location.

Qualifications

• Current Standard First Aid/CPR/AED certification

• Must be minimum 16 years of age

• Must have a recent clear Police Clearance with Vulnerable Sector Search

Skills

• Exceptional customer service

• Ability to problem solve considering Vivo’s values

• Previous work with children and families is an asset

• Independent and team worker with the confidence to take initiative and be a self-started

• Good written and verbal communication

• Strong planning and organizing skills with attention to detail

• Reliable and punctual

• Enthusiastic and Inspirational team member

• Growth mindset

Physical/Psychological Demands

• Ability to lift 50lbs

• Ability to push, pull equipment and materials

• Ability to work in a fast-paced, possibly higher noise level environment

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