Accounts Receivable Specialist

SUMMARY

The Accounts Receivable Specialist concentrates on the daily income received from our customers for payment on invoices for the product and material sold.  Must be proactive in obtaining resolutions and collections that arise from issues of non-payments or short payments received.   Must have excellent computer and data entry skills in Microsoft Word, Excel and Outlook as well as the ability to communicate and interact effectively with customers and other departments. This position reports to the Accounting Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Posts daily cash in a timely manner with accuracy, investigate and resolve discrepancies.

·         Process all credit card charges for Hapco Aluminum and balance batch totals.

·         Reports monthly 90+ day outstanding or unsolved problems to Vice President of Finance, Controller and Accounting Manager in an attempt to settle and collect monies, thus reducing the overall receivables.

·         Manages correspondence and communications relative to customer’s credit availability, contact information, deductions, credit memos, outstanding invoices, etc.

·         Builds strong customer relationships through excellent awareness and understanding of the customer’s payment history.

·         Daily interaction with customer service representatives to release orders, resolve issues and any other requests as needed.

·         Receives customer payments, processes and sends to depositing bank.

·         Facilitates lien waiver process.

·         Must have excellent phone, computer and data entry skills and the ability to communicate and interact effectively with customers, customer service/other departments and national sales representatives.

·         Works effectively with others in a team-based environment to accomplish company goals and to identify and resolve problems.

·         Ensure the confidentiality and security of all financial and employee files.

·         Ability to multi-task and continually prioritize tasks.

·         Ability to follow verbal and written instructions with minimal supervision.

·         Other duties as assigned.

·         IMPORTANT:

o  Any employee who does not understand any portion of the job description for this position needs to bring that fact to their manager’s attention so they can provide further work performance or safety instructions, as needed. 

o  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change, at any time, with or without notice.

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.                                                                 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. An individual should be detail oriented, have good basic math skills, ability to identify and resolve problems, manage difficult customer situations and follow up.

EDUCATION AND/OR EXPERIENCE

High school diploma or general education degree (GED) or equivalent of a certificate or degree from a college. A minimum of two years of experience in accounting field or a related area is required. This person must be familiar with standard concepts, practices, and procedures within accounting field.  Relies on experience and judgment to plan and accomplish goals and should have the ability to perform a variety of tasks.  A certain degree of creativity and latitude is required.  The ability to be proficient in Excel, Word, Outlook, and accounting software is required.

LANGUAGE SKILLS

Must possess the ability to communicate effectively one-on-one or in group situations with customers, industry groups and co-workers; utilizing methods to include, but not limited to verbal presentations or conversations plus telephone and email communications.

REASONING ABILITY

Ability to apply common sense understanding while carrying out instructions furnished in written, oral, or diagram form plus the ability to create and interpret documents correctly.  Possess the ability to deal with problems involving several variables in various situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and sit in the process.  The employee is required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must be able to occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include peripheral vision, close vision, and ability to adjust focus. Proper lifting techniques required.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is primarily an office setting. However, occasionally, time will be spent in a manufacturing environment. Mandatory safety protection (PPE) and caution will be required while in the plant.