Accounts Receivable/Collections Technician

Position Summary

The AR/Collections Technician is responsible for managing patient accounts, posting payments and adjustments, assisting patients with billing questions, and overseeing the self-pay collections process. This role maintains accurate account records, ensures timely billing and follow-up, and coordinates with outside agencies when necessary. The technician also provides cross-coverage for Admissions and supports front desk operations.

Qualifications

• Must be or become proficient with the Meditech B/AR and ADM modules.

• Technical or junior college coursework, or a health-related certification.

• Two years of general office experience in a healthcare setting or education/certification in a health-related field.

• Strong computer skills and experience working with the public required.

• Knowledge of health insurance recommended.

Essential Functions

• Post daily insurance and patient payments, refunds, and applicable account adjustments.

• Manage patient accounts, including monthly billing, account updates, and month-end processing.

• Oversee the self-pay collections process, including statements, letters, follow-up, and external placements.

• Assist patients with billing inquiries, payment plans, and discount program applications.

• Submit accounts to MN Revenue Recapture when applicable.

• Enter pharmacy remittances and verify automatic payments.

• Provide cross-coverage for Admissions and support the front desk as needed.

• Maintain compliance with facility and departmental policies, including HIPAA and the Code of Conduct.

• Participate in required education and maintain consistent, reliable attendance.

Benefits

The AR/Collections Technician position is eligible for the organization’s comprehensive benefits package, which may include:

• Health insurance (medical, dental, and vision)

• Retirement plan with employer contribution

• Paid Time Off (PTO) including vacation, sick leave, and holidays

• Life and disability insurance

• Employee Assistance Program (EAP)

• Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA)

• Tuition assistance or professional development support

• Employee wellness programs and incentives

Specific benefits may vary based on employment status and eligibility.

Wage Information

2025 Wage Range: $20.15 – $27.66 per hour
2026 Wage Range: $21.06 – $28.90 per hour

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